Cocktail Server

JOB SUMMARY:

Serve food and drinks in a timely manner on the floor. Follow Customer service guidelines. Maintain a clean, attractive environment, in accordance with all company standards, policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

A review of this description has excluded the marginal functions of this job which are incidental to the performance of fundamental job duties. All duties or requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Guests come first so the expectation is that 80% of your job will be:

• Serve and greet guests
• Take drink orders to guests on floor
• Take drink orders from guests at bar
• Take orders for food from guests if need be
• Ring in orders in to POS system
• Sweep floor in your section
• Satisfy guest complaints promptly
• Develop and maintain high ticket average by up-selling

The side work should only take a maximum 20% or less of your shift. Side work entails restocking the line, refill of Rail and drink mixes

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• High school diploma or equivalent
• Basic knowledge of how to mix drinks a plus.

Language Skills:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills:

• Ability to add, subtract, multiply, and divide.

CERTIFICATES, LICENSES, AND REGISTRATIONS:

• TIPS Card
• Gaming License

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to lift objects up to 50 lbs.
• Must be able to stand for long periods of time.

MACHINES, TOOLS, EQUIPMENT, ELECTRONIC DEVICES, AND SOFTWARE:

The machines, tools, equipment, electronic devices, and software listed below are representative of those that must be utilized to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. •

• Coffee makers
• Hot chocolate machine
• Micros System (POS)

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee regularly is exposed to loud noise in the casino.

"The above Job Description is intended to describe those functions that are essential to the performance of this position. 'Other' duties and responsibilities include those that are considered incidental or secondary to the overall purpose of the position. The Job Description does not imply or state that the above are the only duties and responsibilities assigned to the position. Employees holding this position will be required to perform any other job related duties requested by Management."