Agile CoE Ops Program Manager

Operations Manager For Agile Centre Of Excellence

You are joining BCG's Agile Centre Of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience And Enablement', a function within worldwide IT.

The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021.

This Manager level role is a critical and central part of the Agile CoE team. We are seeking an operations manager to drive high quality operations and accelerate the modernization agenda of our Agile Centre Of Excellence (CoE). In this pivotal role, you will partner with the CoE Lead and Agile leadership team to help shape strategic priorities, support and / or manage forward-looking Agile CoE transformation initiatives and embed operational excellence that strengthens the CoE's impact across the firm. You will also help advance the CoE's strategy by ensuring smooth operations and tight alignment across regions, functions and partnerships worldwide.

This position demands a strategic and operationally disciplined manager who can help translate organizational goals into scalable frameworks, foster high-performing teams, and champion global resource planning that maximizes ROI. By advancing strategic initiatives, strengthening governance, and driving operational excellence, you will help position the Agile CoE as a catalyst for transformation across BCG. At the same time, you will serve as a visible presence - ensuring teaming, inclusion, and continuous improvement to ensure the CoE remains adaptive, resilient, and future-ready.

You're good at :

• Strategic Support
• Stakeholder Engagement
• Operational & Delivery Excellence
• Resource & Capacity Governance
• Change Leadership, Transformation & Continuous Improvement

What you'll bring :

Who you'll work with :

Additional info :