Intake Coordinator

Benefits :

• Paid time off

POSITION DESCRIPTION

An Intake Coordinator operating within the framework of the mission, standards and philosophy of

hospice :

documentation that will assist in the validation of palliative and hospice eligibility.

o If the referral meets eligibility criteria, this role will expedite the patient’s admission

process by facilitating a smooth transition from referred to admitted status.

clinical team.

families, physicians, referral sources and staff, as communication is the cornerstone of the

Intake Coordinator.

of the organization and demonstrates an ongoing commitment to his / her professional

growth.

Job Description

to include but not limited to : Medicare Benefit Election document, legal documents,

completed advance directives, History and Physical documentation, Physician Admission

order, Verbal certification of Terminal Illness, Home Coordination of Care, Facility

Collaborative Care Plan, facility education document and facility IDT invitation, if applicable.

but not limited to : Medicare, Medicaid, and Veterans Administration as directed by

managing supervisor.

supervisor, in accordance with professional ethics and company policy and procedures.

management using the Perfect Phone Encounter Structure.

supervising manager.

Communication and Interpersonal Relationship Skills :

and family, as well as, with members of the community relations team, clinical team and

office support staff.

and staff.

privacy.

staff, and patient / family.

specific team needs.

Hours Worked

Education / Experience

High school diploma or GED required; associate’s degree preferred

1–2 years of healthcare or hospice administrative experience preferred

Familiarity with medical terminology and insurance processes

Proficient in Microsoft Office and EMR systems (e.g., HCHB, MatrixCare, or similar)

Excellent communication, organizational, and multitasking skills

Compassionate, professional demeanor and strong attention to detail