Regional Account Manager - Austin

Regional Account Manager

The Regional Account Manager (RAM) is responsible for identifying, developing, and enhancing both new and existing strategic regional accounts for Behr / Kilz products and services to the professional account channels. This position creates a pipeline and cross functionally partners with the broader team to develop and execute specific strategies to achieve customer satisfaction, revenue, and profitability. Working safely is part of our culture and is a condition of employment.

Essential Duties and Responsibilities :

With direction from corporate and the regional VP, supports the deployment, adoption, and application of Behr's annual Strategic Deployment Plan (SDP).

Develop strategic market plans for key customers, target customers, and high potential customers establishing goals and targets.

Meet defined territory sales goals, metrics, and objectives.

Utilize a strategic and consultative sales approach to understand, develop, and deliver value-added business solutions for one or more of the following channels :

• Property Management Residential
• Property Management Commercial
• Hospitality
• Healthcare-HOA

Seek to achieve approved and / or exclusive vendor status in customers' master specifications. Write multiple specifications weekly.

Execute productive daily call plans that fulfill and generate sales on existing accounts and qualified leads. Log quality information from the completed activities into Salesforce. Create opportunities and work with the regional sales team for support-handoff of the project to the appropriate Rep once bids are accepted.

Conduct information-only presentations, such as seminars, trade show demonstrations, and other efforts as part of trade associations.

Provide service and product knowledge to the specified channel, using gathering information on the customer's business processes, critical success factors, and competitive standing.

Proactively communicate important business issues and opportunities to appropriate departments (Sales, Marketing, Distribution, Customer Service, etc.) and management.

Proficient knowledge of our products, techniques, and services to ensure product recommendations and customer orders meet all specifications.

Awareness of product assortment and inventory levels needed to support customer demand.

Expedite the resolution of customer problems / complaints.

Collaborate with all appropriate departments (Sales, Marketing, Distribution, Customer Service, etc.) to meet and exceed sales goals and provide feedback as required.

Qualifications & Experience :

Bachelor's degree in Marketing, Business Administration, or related field OR equivalent experience in a related field.

Previous sales, retail and / or customer service experience and / or training in a commercial coatings environment is desirable.

Certificates, License, Registrations, or Professional Designations :

Valid driver's license, proof of insurance, meet and maintain the Company motor vehicle policy.

Other Requirements :

Some overnight weekly travel may be required depending on geographic territory.

Ability to legally work without sponsorship for employment visa status.