Power Services Technician - Audio Visual, Event Technology Job at Pinnacle Live

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Company Overview

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator : dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.

Description

Power Services Technician

Company Overview

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator : dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.

Job Summary

The Power Services Technician is responsible for providing power distribution load calculations and equipment set and strike, as required. They will also assist with floor operations, including setup, strike, and operation of intermediate to advanced technology solutions in a hotel or hospitality environment with a focus on delivering unmatched customer service to our guests and clients.

Essential Functions

Ensure all event sets and strikes are completed according to Company SOPs

Assist sales team with a load calculation to ensure appropriate power distribution equipment and services are being sold

Ensure the safe set and strike of power distribution cabling and equipment, minimizing trip hazards and the potential for overloaded circuits

Perform tie-ins of third-party electrical distribution equipment (show power)

Operate intermediate technology solutions and troubleshoot if issues arise.

Greet guests / clients before the event and provide clear instructions on operating equipment.

Provide continued communication with the client to ensure the success of all events

Follows through on all client requests

Look for opportunities to enhance client’s event

Maintain accurate client event information within the Company’s business systems

Review daily invoices with the client and obtain the client’s signature on invoice(s)

Comply with all Company security and safety measures and is constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and / or damage

Ensure all inventory is in good working order and in rental condition

Ensure any lost, stolen, or damaged equipment is immediately reported to management.

Ensure inventory is secure from theft and / or damage.

Make sure all Company occupied areas are clean, organized, and up to Company standards.

Continually improve technical skills to include audio, video / data, staging, and computer operation and networking.

Comply with all Company policies and procedures

Other duties as assigned.

Education & Experience

High School Graduate or equivalent

Minimum of two (2) years experience in the audio-visual and / or hospitality industry

Electrical background

Computer proficiency (hardware, software, and networking)

Required Skills & Knowledge

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements herein represent the required knowledge, skill, and / or ability.

Demonstrated advanced technical, and operational ability

Good working knowledge of computer hardware and software

Planning ability; able to plan and prioritize

Strong interpersonal skills

Excellent verbal and written communication skills

Excellent organizational skills and attention to detail

Strong team player orientation

Commitment to best-in-class customer service for internal and external stakeholders

Professional appearance

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits

Generous time off with PTO, holidays, and sick / personal days

401k with a contribution match

Insurances; health, vision, dental and more

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pinnacle Live is an E-verify and Equal Employment Opportunity Employer

Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.

Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.

Seniority level Seniority level Entry level

Employment type Employment type Full-time

Job function Job function Information Technology

Industries Events Services

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