Implementation Lead, Digital Solutions

Job Description

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The Role

As a member of the Talent Development Implementation team, you will be responsible for implementing logistics, administration of our Learning Management System (LMS), and operating in a thorough, accurate, and thoughtful way.

Your attention to detail and ability to recommend process improvements will be crucial to ensuring we get the right person, to the right place, at the right time in a digital, efficient, and learner centric way.

You understand and use the latest technology to approach your work in a modern, digital forward mentality and have proven you can learn new technology and platforms.

The Team

We are seeking inquisitive, forward-thinking team members, passionate about process improvement, technology and the learning/talent management field.

As an Implementation Lead, you will implement talent program logistics and support Fidelity's learning experiences in planning, executing, and automating tasks.

The Expertise You Have

• Bachelor's degree or equivalent experience
• Experience implementing technology or platforms
• Eagerness to innovate and think differently
• Ability to build and maintain relationships with diverse individuals and groups, both in person and virtually, in a constructive and collaborative manner
• Comfortable as a self-starter and able to act independently under strategic direction
• Experience with complex and/or multiple Learning Management Systems (LMS)

The Skills You Bring

• In-depth knowledge and skills in learning administration, process improvement, coordination, event logistics, standards project management, and technology.
• Ability to be thorough, accurate, and thoughtful as you manage tasks.
• Strong communication skills and demonstrated excellence in logistics.

The Value You Deliver

• Perform tasks in an efficient, thorough, accurate, and thoughtful way.
• Advocating for process improvement, automation, and efficiencies in our approach.
• Striving to push the boundaries of Implementation capabilities through experimentation and exploration of new ideas.
• Collaborating with Business Partners, Program Managers, and Learning Leaders on plans and logistics.
• Take an active, explorative approach to working with and using new technologies.

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.