Senior Director of Dental Services

Job Description

Job Description

Senior Director of Dental Services Dedicating your career to caring for others should bring you fulfillment—not burnout. At Primary Health Network (PHN), we believe in putting people first—our patients, our communities, and just as importantly, our employees. As a leading Federally Qualified Health Center, PHN is more than just a healthcare organization—we're a mission-driven community of compassionate professionals who believe in care that goes deeper. Here, you’re not just filling a role—you’re joining a movement to reimagine healthcare from the inside out. We prioritize employee wellbeing, because we know that when our caregivers thrive, so do our patients. Whether you’re at the front lines or behind the scenes, your work here truly matters. We offer a collaborative, supportive environment where innovation is encouraged, your voice is heard, and your growth is valued. At PHN, we don’t just fill positions—we fulfill a purpose. Join us and help bring the joy back to healthcare—one patient, one colleague, and one community at a time. Position Overview :  The Senior Director of Dental is responsible in assisting with the supervision and monitoring of the Regional Directors (RD) in the dental operations department, and to assist the Chief Operating Officer in the dental operational activities of the network to maximize growth and stability.   Essential Duties :

• Assist with the supervision and monitoring of performance of Dental RD’s.
• Ensures that Dental RD’s assigned duties are completed in a timely fashion consistent with organizational standards of accuracy and patient care.
• Assist with monitoring revenues and expenses of sites and programs within the department.
• Assist with providing education to Dental RD’s.
• Assists with provider schedules and reviews FTE for site for staffing ratios.
• Responsible to ensure Dental RD’s are assisting in training appropriately.
• Review programs and processes of sites and department for efficiency and value.
• Policy / Procedure development and review.
• Direct supervision of Float Staff for the department.
• Direct oversight of identified practices.
• Works very closely with the COO on oversight of the department and assures effective communication and coordination with all other departments.
• Responsible for Dental RD’s TOR, timecard approvals etc.
• Assist the COO in the opening of a new dental practice site.
• Responsible for requesting support staff and / or additional provider analysis.
• Provide leadership and training to the Dental RD’s.
• Identify benchmarks for both sites and managers within Operations.
• Assists and assures TJC, HRSA, and any other regulatory bodies.
• Assists and assures PCMH principles.
• Other duties as assigned. Location and hours of the position63 Pitt Street Sharon, PA 16146Monday to Friday : 8.00am to 4.30pmThis opportunity is designed for in-person collaboration and is based at our Operations department in Sharon, PA. Job Requirements :
• Master’s degree in public health, health care related field, human resource, or management.  Bachelor’s degree eligible if enrolled in a master’s level program.
• Previous experience in a community health center preferred.
• Previous experience in management of 2 years.
• Previous experience in practice management preferred.
• Must possess excellent communication skills.
• Thorough knowledge of the networks policy and procedures.
• Proficient computer skills required.  BenefitsChoosing PHN means more than a job title; it's a holistic experience that nurtures every facet of your well-being and aspirations.
• Medical / Dental / Vision (Employee and Family plans available, eligible immediately upon start)
• Employer Paid Short Term disability
• Employer Paid Life Insurance
• Retirement Plan
• Paid Time Off
• 8 Paid Holidays
• College Savings Plan
• Fitness Center Membership Reimbursement
• ID Shield & Legal Shield
• Volunteer Time Off Program Primary Health Network is an Equal Opportunity Employer (EOE).