Help Desk Manager

[CANTIN DESIGN LLC] is looking for a Help Desk Manager to join our team .

This person will work to support the daily operations of the office.  The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications.

Responsibilities :

• Field inbound communications - Answer phone calls / general email inquiries and route to the appropriate internal parties as needed.
• Coordinate scheduling - Set up meetings based on cross-functional availability for both internal and external stakeholders.
• Organize internal resources - Build out and maintain processes to keep files and office supplies organized and easily accessible.
• Liaise with visitors - Act as point person for office guests.
• Communicate policies and procedures - Alert employees of new processes, rules and regulations.
• Facilitate executive-level operations - Book travel, submit expense reports and send communications for high-level staff as needed.

Requirements :