Service Drive Sales Associate- Ferman MINI of Palm Harbor

Service Drive Sales Associate- Ferman MINI of Palm Harbor

Job Category : Car Sales

Requisition Number : SERVI001719

Location : Palm Harbor, FL 33464, USA

Job Overview : The Service Drive Sales Associate plays a key role in generating vehicle sales by leveraging interactions with guests in the service department. This position is responsible for identifying sales opportunities, engaging with service customers, and effectively transitioning them into the vehicle sales process. The associate works closely with both the sales and service teams to ensure customer satisfaction, increase sales volume, and improve overall dealership profitability.

Key Responsibilities :

Guest Engagement :

• Approach guests in the service drive and establish rapport.
• Engage service guests to identify their vehicle needs, preferences, and potential interest in purchasing a new or used vehicle.
• Provide information about current inventory, promotions, and financing options to guests waiting for service.
• Answer questions about vehicles and the buying process to build guest confidence.

Sales Conversion :

Collaboration with Service Team :

Customer Relationship Management (CRM) :

Product Knowledge & Sales Training :

Achieving Sales Targets :

Guest Service Excellence :

Qualifications & Skill Requirements :

About Ferman :

Established in 1895, Ferman soon became Tampa's first retail automobile dealer. Today, we're one of the largest employers in the Tampa Bay area with locations throughout Hillsborough, Pasco and Pinellas counties representing 12 brands of automobiles - BMW, Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Mazda, MINI, RAM and Volvo Cars.

Still a family owned & operated business we embrace a simple philosophy. Provide a guest-centered automotive experience with a relentless focus on Service, Selection and Value assuring 100% Guest Satisfaction. It's simple. But it makes us different.

When you become part of the Ferman Team, you'll join a company with a friendly, family-like atmosphere, significant opportunity for advancement with regard to income, responsibility and leadership, and a company with a history of strong ties to our local community and charitable partnerships. Make the decision to work with us and you'll be part of a world-class automotive organization reflecting stability and the opportunity to work alongside some of the best in our business.

Ferman Core Values : Maintain Ferman Standard of Ethics at all times. Embrace a Winning Team SpiritBe PositiveLead by Example. Follow the Golden Rule - "Do Unto Others As You Would Have Them Do Unto You".

Our Benefits & Perks : Ferman is a leader in the automotive industry with benefits and perks like : Competitive salary commensurate with experience. Excellent growth and opportunities for advancement. Modern, state-of-the-art Service facilities. Paid training and education to achieve, and maintain, any job certifications required. 401K with company participation. Competitive Health, Dental, Vision and Life insurance programs for employees and their families. Short-term & long-term disability insurance available. HSA (health savings account). PTO (paid time off). Employee pricing for new & used vehicles, service and parts.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.