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Hotel Chief Engineer
Hotel Chief EngineerHighgate Hotels • San Antonio, TX, US
Hotel Chief Engineer

Hotel Chief Engineer

Highgate Hotels • San Antonio, TX, US
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Chief Engineer

The Chief Engineer is responsible for the day-to-day operations of the engineering division. Is responsible for the administrative, financial and operating aspects of the hotel as they relate to engineering.

Responsibilities include :

  • Assisting in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair.
  • Ensuring the hotel is in compliance with all local, state and federal laws.
  • Supervising and training all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention.
  • Creating and posting all Engineering staffs schedules.
  • Creating and adhering to annual budget for department.
  • Assisting in developing financial forecasts and actively participating in monthly profit / loss review meetings.
  • Creating and implementing preventative maintenance program for all hotel equipment.
  • Ensuring all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards.
  • Actively participating in energy conservation programs.
  • Reviewing all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
  • Ensuring compliance with the Americans with Disabilities Act (ADA).
  • Assisting with the administration of all vendor contracts controlled by the engineering department.
  • Ensuring that room maintenance requests are handled in a prompt and courteous manner.
  • Following up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary.
  • Assisting as necessary with special projects and renovations.
  • Supporting and participating in all Highgate Hotel programs.
  • Participating in Highgate Hotel Safety Committee.

Qualifications include :

  • At least 3 years of progressive facilities management experience in a hotel or a related field; or a 2-year college degree and 1 year of related management experience.
  • High school diploma or equivalent required.
  • Stationary Engineer's license if required by local code.
  • HVAC, electrical, plumbing, boiler operations and general maintenance skills required.
  • Long hours sometimes required.
  • Heavy work Exerting up to 100 pounds of force occasionally, and / or 50 pounds of force frequently and / or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.
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