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Product Information Specialist - Door Hardware
Product Information Specialist - Door HardwareBanner Solutions • Dallas, TX, US
Product Information Specialist - Door Hardware

Product Information Specialist - Door Hardware

Banner Solutions • Dallas, TX, US
[job_card.1_day_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

At Banner Solutions, every teammate is an owner.

Banner Solutions is more than a typical door hardware distributor – we’re obsessed with making our customers’ jobs easier through inventory availability, product findability, and top-tier customer support.

We are Securing Every Doorway and Beyond with Trusted Solutions.

Our expertise spans commercial, electronic access control, residential hardware, and locksmith supplies, supported by an industry leading e-commerce platform featuring products from over 260 manufacturers. Banner Solutions aims to simplify and enhance customer experiences through efficient processes and personalized service, setting new standards in the industry.

We are entering an exciting phase of growth and expansion supported by significant investments!

Summary :

The Product Information Team is responsible for assisting in the management and improvement of product data for the Banner Solutions item master through line reviews, price updates, daily edit requests, and special projects as determined by the Project Information Manager and SVP of Supply Chain. Additionally, the team supports on demand item creation needs for the sales team.

The Product Information Specialist is a full-time position requiring strong organizational, analytical, and communication skills with the opportunity to substantially impact profitability and efficiency throughout the company. This is a role that presents challenging problems to solve, while providing exposure to a wide-range of job functions, as well as an excellent opportunity for growth potential.

Responsibilities :

  • Create new items in the ERP on demand for sales team as requested
  • Update, correct product information errors in ERP as reported via ticket system
  • Perform regular price updates to items in ERP as issued by our suppliers
  • Process large product load requests from Product Management
  • Investigate and correct pricing and data issues in ERP as needed
  • Support Product Information projects and initiatives as directed by Product Information Manager

Qualifications :

  • 2+ years of experience in one or more of the following : Commercial Hardware sales / support, Product information management / analytics, or commercial hardware product management
  • Previous experience with Epicor Prophet 21 or similar ERP systems a significant benefit, but not required.
  • HS diploma / GED equivalent required, undergraduate degree in related field is a plus
  • Ability to manage and prioritize multiple individual & team tasks
  • Strong research and critical thinking skills
  • Proficient Microsoft Excel user
  • Experience with pivot tables, Power Query, VBA a plus but not required
  • Keen focus on accurate, consistent work
  • Clear and professional communication skills with cross-functional colleagues
  • Communicates with accuracy, professionalism, and kindness in all interactions
  • Responds to requests in a timely and professional manner
  • Outstanding personal integrity and ethics
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