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OFFICE COORDINATOR
OFFICE COORDINATORTruck Center Companies • Lincoln, NE, US
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OFFICE COORDINATOR

OFFICE COORDINATOR

Truck Center Companies • Lincoln, NE, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Title

Customer Service Representative

Description

I. CUSTOMER :

  • Project a positive, helpful and professional attitude toward our customer.
  • Greet walk-in customers with a smile within 20 seconds upon arrival, anywhere in our dealership.
  • Answer incoming calls promptly and politely.

II. DAILY DUTIES :

  • Complete the cash sheet by 9 : 30 a.m.
  • A / R Board
  • Print Cummins and Isuzu daily for parts processing coordinator.
  • Coordinate truck moves and arrange transportation for shuttle drivers as needed.
  • Service Billing :
  • Technician punch times in Paycom.
  • Match punch times from Paycom to Procede.
  • Labor Excel spreadsheets reporting.

    • III. WEEKLY DUTIES

  • Order office supplies as needed.
  • Warranty reporting.
  • Validate BINGO cards for technicians.
  • Enter shuttle driver's worked hours into Paycom.
  • Post shuttle driver's charges to trucks.

    • IV. MONTHLY DUTIES

  • Reconcile credit card statements for the general manager and shuttle drivers.
  • Complete office inventory for Omaha by the 15th of every month.
  • Labor Hold Over Report.

    • VII. OTHER DUTIES

  • Project a positive, helpful and professional attitude toward management and co-workers.
  • Create and project a culture that is friendly, positive and helpful while maintaining a professional attitude toward our customer. Treat the customer with respect at all times.
  • Learn basic skills of other interacting positions within the store in order to fully understand all aspects of customer service.
  • Order supplies as needed.
  • Keep truck cost sheets current.
  • Scan closed truck files to Omaha.
  • Upload truck changes to Admin.
  • Sort and deliver mail.
  • Perform any other tasks or duties as requested.

    • Qualifications

    I. Must be capable of answering multiple line telephone system with a minimum of 12 lines.

    II. Should be capable of occasionally lifting up to 45lbs.

    III. Must have efficient computer skills.

    IV. Dress code per employee handbook.

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    Office Coordinator • Lincoln, NE, US

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