Firm Trainer

Job Description

Job Description

Incisive. Inclusive. Invested. We’re Axinn.

Experienced, tenacious, and always trial-ready, we are committed to understanding complex legal challenges that impact the future of our clients' businesses, globally.

Focusing on antitrust, intellectual property, and high-stakes litigation, our extensive teams in the U.S. possess deep knowledge and client-side experience across a range of sectors, including technology, healthcare, life sciences, and consumer products.

At Axinn, inclusivity is central to who we are. We have a purpose that goes beyond profit, which includes fostering a fair, welcoming workplace and supporting the communities where we live and work. We actively recognize talent and promote opportunities for all team members. By embracing the unique experiences and perspectives of our people, we fuel creativity and deliver results for our clients.

Under the general direction of the IT Service Desk Supervisor, the Firm Trainer is responsible for developing, delivering, and maintaining comprehensive training programs that support legal, administrative, and technical staff. Responsibilities span new hire onboarding, ongoing education, project support, content development, and system administration. The specialist ensures all training content aligns with global standards and contributes to consistent and engaging learning experiences across departments.

Responsibilities and Duties :

• Design, develop, and deliver end-user training programs, including New Hire Orientation, software education, and on-demand instruction.
• Create and manage onboarding and learning paths for new hires and continuous staff development across departments.
• Ensure training programs are consistent across departments, aligning content, delivery methods, and materials with firmwide standards.
• Provide instructor-led and virtual training sessions, both scheduled and on-demand, tailored to departmental needs and user skill levels.
• Assess user skill gaps and adapt training programs to meet evolving needs.
• Maintain and update training documentation, including user guides, handouts, job aids, FAQs, technology tips, and eLearning modules.
• Collaborate with IT team members to develop and maintain documentation that supports IT policies and procedures.
• Administer the Learning Management System (LMS) by :

Managing user accounts, training assignments, and structured learning paths

Education, Experience, and Skills Required :

Benefits

At Axinn, we offer market competitive wages and generous benefit options to our valued employees. This includes, but is not limited to, the following :

Position Details

This is a full-time, benefits eligible, exempt level position. Final rate of pay and title will be commensurate with the incumbent’s experience, with a targeted hiring range of $90,000 - $125,000 (the upper range reserved for highly qualified applicants). This position is currently available in either our NY, CT, or DC office locations.

Axinn is an equal employment opportunity employer and is committed to creating an environment that draws upon the strength of the diversity of its workforce to achieve excellence in the Firm's field and beyond