Night Auditor / Security

Job Details

Description

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Night Auditor/Security!

About this Location:

This position is located at the Embassy Suites by Hilton in Temecula CA. We are located in Southern California’s beautiful wine country, Temecula is known for its welcoming community, scenic rolling hills, and award-winning wineries. The city is an ideal place to work and live, offering both professional opportunities and high quality of life.

Why do we need you?

To perform in a pleasant, professional, and efficient manner, a combination of duties mainly related to ensure all revenue is posted to the correct departments and to balance all revenue departments daily and complete all necessary reports. Also to provide security for the hotel’s property and guests through vigilance and attention to detail, prompt and thorough reporting, and appropriate contacts with police authorities.

What you will do:

• Required to be always in uniform when working on the property, including wearing a name identification badge.
• Performs all audit procedures as set forth by the Hotel and company, daily.
• Performs all required audit reports.
• Verifies the status of all wake-up call requests and ensures they are properly handled.
• Balances all cash receipts and work performed during the audit shift.
• Prepares the front office for day shift and resets day’s business.
• Acts as a Guest Services Agent during the nighttime hours.
• Acts as the Manager on Duty during nighttime hours.
• Attends and actively participates in all front office meetings.
• Participates in all training and cross training programs.
• Acts as PBX operator during the audit shift.
• Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company.
• Responsible for guest and property security.
• Responsible for monitoring property lobby, office area, hallways, stairways, public restrooms, parking lots, lawn, guest rooms and other assigned areas.
• Responsible for entering and maintaining proper entries in the security log.
• Responsible for guest relations when called upon to assist a guest who may request assistance, directions or register a complaint. Also responsible for offering to help any guest who appears lost, overburdened, or in a difficult situation.
• Responsible for escorting guests and employees to their automobile when requested.
• Responsible for being aware of activities outside, but on hotel property, related to the bar area such as guest congregation in the parking lot, parking problems, or interpersonal incidents which must be reported and documented (disturbances, injuries, etc.).
• Responsible for assisting bartenders and servers with customers who become unruly, intoxicated, or otherwise ill-suited to remaining guests.
• Maintain confidentiality of all security and hotel reports/documents.
• Responsible for achieving and maintaining knowledge of first aid procedures.

Skills and abilities you bring:

• Understand and use math concepts to design a financial or economic system.
• Work math problems quickly and accurately.
• Understand and use computers and related equipment.
• Speak and write clearly to report financial information.
• Plan and direct the work of accounting clerks and other workers.
• Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.
• Deal with the public, customers, employees, union and government officials with tact and courtesy.
• Change activity frequently and cope with interruptions.
• Understand the tact, courtesy, and legal requirements of the work you are doing.
• Work with a variety of situations.
• Solve problems using facts and personal judgment.
• React quickly in emergency situations and make decisions that may involve a great amount of money or the safety of others.

What we offer:

Join a team that invests in you! We’re proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees in our diverse and inclusive environment:

• Medical, Dental, Vision, Life and Disability Insurance

If eligible, enjoy access to quality healthcare plans to stay healthy and protected.

• Flexible Spending Account (FSA)
  Pre-tax savings for healthcare and dependent care expenses.
• 401(k) & Roth 401(k) Plans
  Plan for your future with employer-supported retirement options.
• Employee Assistance Program (EAP)
  Confidential support services for personal and professional well-being.
• Career Growth Opportunities
  We promote from within and invest in your long-term success.
• Paid Time Off (PTO)
  Take time to relax, recharge, and explore life outside of work.
• Paid Sick Leave
  Supportive sick time policy to care for your health when you need it.
• Exclusive Employee Hotel Discounts

Take advantage of special rates for hotels in our brand portfolio—just for our team members and their family & friends.

• Enjoy complimentary On-Shift Meals (participating hotels)
  Enjoy a free, delicious meal provided by the hotel during each scheduled shift.
• Recognition & Rewards Program

Our team members are regularly acknowledged through performance awards, milestone celebrations, and incentive programs that recognize excellence and dedication.

Schedule & Hours:

This position is Full-Time working 30-40 hours a week and the role follows a rotating schedule (Monday-Sunday). The ability to work any scheduled day of the week and time of day, including holidays, based on business needs is required.

Windsor Hospitality is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Windsor Hospitality does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.