Customer Support ManagerVirtualVocations • Boise, Idaho, United States
Customer Support Manager
VirtualVocations • Boise, Idaho, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Manager, Customer Support.
Key Responsibilities
Lead and develop a team of 3-5 offshore customer support leads overseeing chat and email support operations
Establish KPIs and operating rhythms to improve team performance and user satisfaction
Guide the adoption of AI tools and translate operational insights into actionable recommendations for cross-functional teams
Required Qualifications
5+ years of people management experience, with at least 3+ years managing manager-level direct reports in customer support
Experience managing offshore teams in the Philippines or similar markets, working US business hours
Proven experience in owning team performance and designing workflows using data and user feedback
Familiarity with Zendesk and data visualization tools like Sigma, Tableau, or Looker
Ability to operate effectively in a fast-moving, scale-up environment with an entrepreneurial mindset
[job_alerts.create_a_job]
Customer Support Manager • Boise, Idaho, United States
[internal_linking.similar_jobs] Customer Support Manager focused on NASA and Civil Government agencies.Key Responsibilities Expand and grow existing programs leveraging satellite imagery and geospatial solutions Establish and ...[show_more] A company is looking for a Customer Support Engineer in Seoul.Key Responsibilities Respond to technical inquiries from enterprise customers and assist with API integration and optimization Debug...[show_more] A company is looking for a Customer Support Supervisor.Key Responsibilities Lead, coach, and mentor a team of customer support professionals Manage workflow and escalations, resolving complex cu...[show_more] 
Candidate must reside in MST or PST state •.It's not everyday that you consider starting a new career.We're RingCentral, and we're happy that someone as talented as you is considering this role.Firs...[show_more] A company is looking for a Customer Support Agent to handle outbound calls to healthcare organizations.Key Responsibilities Make 50-100 outbound calls daily to verify provider details and gather ...[show_more] A company is looking for a Manager, Customer Support Engineering.Key Responsibilities Ensuring the delivery of an exceptional customer experience at scale Setting measurable goals to evaluate an...[show_more] A company is looking for a Premier Service Advocate (Spanish Speaking).Key Responsibilities Partner with Spanish pros and customers to provide tailored solutions Handle 30-40 consultations daily...[show_more] )
Our patients want to see your friendly face when they walk through the door at our private practice! We are a growing optometry office located in Kuna, looking to add someone with your professional...[show_more]
Customer Support Warehouse Receiving, Scheduling, and Case Management Admin.Career Advancement Opportunities.Significant Employee, Friends, and Family Discount.
This full-time position involves rece...[show_more] A company is looking for a Head of Customer Support.Key Responsibilities Lead and develop a high-performing support team, including Support Managers and Specialists Analyze customer feedback dat...[show_more] A company is looking for a Healthcare - Customer Support Team Lead.Key Responsibilities Manage daily operations and ensure team performance meets quality standards Oversee hiring, onboarding, tr...[show_more] A company is looking for a Customer Support Specialist II to provide second-line technical support for escalated customer issues.
Key Responsibilities Diagnose, troubleshoot, and resolve complex s...[show_more] 
The Service Provider Customer Success Management Team supports our partners in our Premier Success Program in meeting their goals using the Relativity suite of products.
The team guides overall valu...[show_more]
Customer Success (Cs) Enablement Manager.We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly.
Together, we are building a culture and com...[show_more] A company is looking for a Senior Manager Customer Support.Key Responsibilities Manage a technical support team to deliver high-quality support for products Set objectives, evaluate progress, an...[show_more] Senior Customer Support Manager.As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support experiences to our enterprise ...[show_more] A company is looking for a Customer Support Specialist responsible for resolving customer inquiries in the Training and Certification department.
Key Responsibilities Assist with purchases, refund...[show_more] At UkG, the work you do matters.The code you ship, the decisions you make, and the care you show a customer all add up to real impact.
Today, tens of millions of workers start and end their days wit...[show_more]
Senior Customer Support Manager
VirtualVocations • Boise, Idaho, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Support Engineer
VirtualVocations • Boise, Idaho, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Support Supervisor
VirtualVocations • Boise, Idaho, United States
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Customer Success Manager
RingCentral, Inc • Boise, ID, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Agent
VirtualVocations • Boise, Idaho, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Manager of Customer Support Engineering
VirtualVocations • Boise, Idaho, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Bilingual Customer Support Advocate
VirtualVocations • Boise, Idaho, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Clinical Technician- Kuna Office
Eyecare Associates of Nampa (Vision Source) • Kuna, ID, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Support Receiving and Scheduling Admin
Budget Blinds of Boise / Nampa • Meridian, ID, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Support Leadership
VirtualVocations • Boise, Idaho, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Healthcare Customer Support Team Lead
VirtualVocations • Boise, Idaho, United States
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Customer Support Specialist II
VirtualVocations • Boise, Idaho, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Customer Success Manager, Service Provider
Relativity • Boise, ID, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Senior Lead CS Enablement Manager
Idaho Staffing • Boise, ID, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Manager of Customer Support
VirtualVocations • Boise, Idaho, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Manager, Global Customer Support
Idaho Staffing • Boise, ID, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Specialist
VirtualVocations • Boise, Idaho, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Enterprise Customer Account Manager
Idaho Staffing • Boise, ID, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]