Receptionist

JOB SUMMARY :

The Receptionist provides administrative support for the WDA centers. This position will support team members through a wide variety of advanced clerical and administrative tasks.

ESSENTIAL FUNCTIONS :

Maintains responsibility for general secretarial support functions to the center to ensure efficient utilization of time.

Organizes and prioritizes large volumes of information and calls.

Sorts and distributes mail. Drafts written responses or replies by phone or e-mail when necessary. Proofreads all communications to ensure accuracy and clarity of final drafts.

Ensures equipment and facilities are in appropriate working condition by serving as the primary point of contact for related work orders; responsible for center logistics (i.e., reservation of

Provides clerical support to in-house departments as needed (i.e., filing, mail-outs, etc...). May be responsible for running reports for the center (i.e., TWIST reports). Retrieves information from files when needed.

Serves as backup to telephone switchboard, as necessary. Takes messages or fields / answers all routine and non-routine questions. Provides back up coverage for the center by providing customer solutions services and employment services as necessary.

Acts as a liaison with other departments and outside agencies, including Board and Corporate staff. Handles confidential and non-routine information and explains policies when necessary.

May be responsible for financial items including collecting payments and related data entry, record keeping requirements (i.e., TWIST, G drive, etc...) and any necessary processing.

Performs other duties as assigned and fulfills responsibilities as required.

KNOWLEDGE / SKILLS / ABILITIES :

• Strong organization skills, attention to detail, thoroughness, and accuracy
• Proficient using multiple communication platforms including online resources and tracking tools, web integration technology, project management and Microsoft Office Suites applications.
• Excellent verbal and written communication skills. Knowledge of professional writing, editing and grammar skills.
• Prefer knowledge of workforce development, economic development, and project management.
• Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the general public.

EDUCATION AND EXPERIENCE :

PHYSICAL DEMANDS AND WORKING CONDITIONS :

Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPANY OVERVIEW :

C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers.

At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference.

Our guiding principle is clear : to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work.

Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you’ll also gain access to a competitive benefits plan that enhances your work-life balance. Let’s make a difference together!

EEO / AA

C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws.

Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications.