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Automotive Service Advisor

Automotive Service Advisor

Grogan's Towne Chrysler Jeep DodgeToledo, OH, US
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Grogan’s Towne Chrysler Jeep Dodge Ram , one of the area’s largest automotive dealers, has an immediate opening for a  Service Advisor.

For over 50 years, Grogan's Towne Chrysler Jeep Dodge Ram has offered exceptional service, unbeatable specials and the latest selections of new and pre-owned vehicles to NW Ohio and SE Michigan.

Our mission is to provide a pleasing experience in sales and service for all customers via our dedication to the Customer Experience Initiative.

Come see for yourself, join our growing team!

BENEFITS :

  • Guaranteed Hours
  • 401k
  • Medical
  • Dental
  • Paid Vacation

RESPONSIBILITIES :

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

    • REQUIREMENTS :

  • Proven record of achieving exceptional Customer Satisfaction
  • Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is preferred
  • Above average energy level
  • A desire for a long term career with a growing organization
  • Personal and professional integrity
  • ADP computer experience a plus
  • Must have a clean & valid driver’s license
  • Must be willing to submit to a drug screen prior to employment.
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    Automotive Service Advisor • Toledo, OH, US

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