Talent.com
Technical Service Representative
Technical Service RepresentativeClinical Computer Systems, Inc. • Madison, WI, US
[error_messages.no_longer_accepting]
Technical Service Representative

Technical Service Representative

Clinical Computer Systems, Inc. • Madison, WI, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Technical Service Representative

OBIX

Overview of the Role

OBIX is seeking a dedicated and knowledgeable Technical Service Representative to join our Customer Service team.

In this role, you will provide technical expertise and support throughout the project lifecycle, ensuring the successful integration of our products into clients' systems.

This position reports to the Director of Customer Service, Jim Spoden.

Responsibilities

  • Provide technical support to clients during and after project implementation, troubleshooting issues and delivering timely resolutions.
  • Collaborate with clients to understand their technical requirements, constraints, and objectives.
  • Perform remote diagnostics and monitor the technical status of installations as needed.
  • Develop and maintain technical documentation, including user manuals and training materials.
  • Act as a subject matter expert for the software solution.

What We Can Offer

  • Opportunity for challenging projects and professional growth
  • 3 weeks’ vacation and 5 personal days
  • Comprehensive benefit package
  • Lifestyle rewards
  • Flexible work options

    • Requirements

  • Education in Information Technology, Computer Science, or a related field.
  • Experience in technical consulting, software implementation, or a related area.
  • Proven problem-solving and analytical skills, with keen attention to detail.
  • Proficiency in programming languages.
  • Excellent communication and interpersonal skills.
  • Understanding of software architecture, databases, networking, and web technologies.

    • What Would Make You Stand Out

  • Experience with electronic health records (EHR) systems.
  • Familiarity with perinatal data systems or healthcare software solutions.
  • Certifications in relevant technical areas.

    • Perks of Working at Harris

  • Comprehensive compensation and benefits package, including paid time off that includes personal, vacation, and holiday pay.
  • Company-subsidized medical, dental, vision, matching 401(k), EAP, FSA, HSA, HRA, short / long-term disability, and life insurance.
  • Company-provided training and development.
  • Telework program.

    • About Us

    OBIX, a business unit of Clinical Computer Systems, Inc.

    (CCSI), specializes in developing and supporting the OBIX Perinatal Data System, a comprehensive software solution designed for labor and delivery departments in hospitals.

    Operating within the healthcare industry, OBIX focuses on enhancing maternal and fetal monitoring by integrating seamlessly with hospitals' electronic health records (EHRs).

    Their offerings include real-time surveillance of fetal heart rates and maternal vital signs, comprehensive perinatal records, and various integration options to streamline clinical workflows.

    OBIX serves a diverse clientele, including hospitals and healthcare facilities across the United States and internationally, such as Dubai Health, which partnered with OBIX to enhance maternity and newborn care.

    As part of Harris Computer's healthcare vertical, OBIX remains dedicated to supporting obstetric professionals in delivering optimal outcomes for mothers and babies.

    [job_alerts.create_a_job]

    Technical Service Representative • Madison, WI, US

    [internal_linking.similar_jobs]
    Customer Service Representative

    Customer Service Representative

    Pellitteri Waste Systems Inc • Madison, WI, US
    [job_card.full_time] +1
    Customer Service Representative.Customer Service field? If so, we have a great team for you to join! Enjoy working for a growing family owned business that puts integrity, passion and pride into al...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative - State Farm Agent Team Member

    Customer Service Representative - State Farm Agent Team Member

    Katie Riley - State Farm Agent • Madison, WI, US
    [job_card.full_time]
    Are you ready to make a meaningful impact? Our agency has been helping customers protect what matters most for over 35 years. Backed by State Farms trusted reputation, were more than just an insuran...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Technical Sales Representative

    Technical Sales Representative

    UniFide CST • McFarland, WI, US
    [job_card.full_time]
    Calibrated To Exceed Expectations.Do you enjoy networking and creating relationships with potential customers, developing sales pipelines, and the feeling of success after closing a deal? Are you s...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Call Center Representative

    Call Center Representative

    Diaz Consulting • Madison, WI, US
    [job_card.full_time]
    We are seeking a motivated and detail-oriented Call Center Representative to join our dynamic team.In this role, you will be the first point of contact for our customers, providing exceptional serv...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Support Service Specialist

    Support Service Specialist

    Rural Mutual Insurance • Madison, WI, US
    [job_card.full_time]
    Rural Mutual employees have the tools and technology they need to succeed.You’ll be the go-to resource for troubleshooting issues, deploying hardware and software, and maintaining reliable ac...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Financial Services Representative

    Financial Services Representative

    Lakeshore Financial Group • Madison, WI, US
    [job_card.full_time] +1
    Do you have a passion for connecting with people and a knack for turning financial data into actionable strategies? We're offering a fantastic opportunity for a money-savvy individual to break ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative / Inside Sales Representative, Level 3

    Customer Service Representative / Inside Sales Representative, Level 3

    Daikin • Madison, WI, US
    [job_card.full_time]
    Daikin Comfort Technologies Distribution, Inc.HVAC CSR / Inside Sales position for our branch operations group located at our Madison, WI branch. The CSR / Inside Sales Representative sells the organiza...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative (Remote Position)

    Customer Service Representative (Remote Position)

    GOLD GATE • Madison, Wisconsin
    [filters.remote]
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Customer Service Representative (Remote Position).Part-Time : $15–$18 per hour.Full-Time : $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Re...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Security Finance • Madison, WI, US
    [job_card.full_time]
    Do you have customer service experience?.Are you looking for an opportunity to learn a.Do you want multiple opportunities to. Do you want to work in an open,.You’re the first face customers see and ...[show_more]
    [last_updated.last_updated_30]
    Customer Technical Support Associate Trainer

    Customer Technical Support Associate Trainer

    Johnson Health Tech Companies • Cottage Grove, WI, US
    [job_card.full_time]
    Under the direction of the CSS Director, the Customer Technical Support (CTS) Associate Trainer conducts new hire training and continuous education training for the Customer Support Services team.T...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Service Representative – Product Testing

    Remote Customer Service Representative – Product Testing

    GLOCPA • Sun Prairie, Wisconsin
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Representative, Dental Provider Services

    Senior Representative, Dental Provider Services

    Molina Healthcare • Madison, WI, United States
    [job_card.full_time]
    Molina Health Plan Provider Network Management and Operations jobs are responsible for network development, network adequacy and provider training and education, in alignment with Molina Healthcare...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Technical Consultant - Northeast

    Associate Technical Consultant - Northeast

    Promega Corporation • Madison, WI, United States
    [job_card.full_time]
    Support the sales team in identifying and developing customer opportunities through effective communication and technical knowledge. Assist in building relationships within the assigned territory by...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Specialist - Located in Warroad, MN

    Service Specialist - Located in Warroad, MN

    Marvin • Madison, WI, United States
    [job_card.full_time]
    Do you enjoy hands-on work, solving problems, and making someone’s day better? Join the Marvin Home Center team as a Service Specialist, where you’ll deliver expert support and service for applianc...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Technology Services Specialist (Hybrid)

    Technology Services Specialist (Hybrid)

    American Family Insurance • Madison, WI, United States
    [job_card.full_time]
    Compensation may vary based on the job level and your geographic work location.Relocation support is offered for eligible candidates. Technology Services Specialist.You will assist and collaborate i...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Family Dollar • Evansville, WI, USA
    [job_card.full_time]
    Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Technician

    Service Technician

    Kayser Ford • Madison, WI, US
    [job_card.full_time]
    We are looking for a Service Technician to join our growing team! The right candidate will have a strong service technician background and ASE certified. The day-to-day duties include performin...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Specialty Operations Field Service Representative

    Specialty Operations Field Service Representative

    Water Technologies • Madison, WI, US
    [job_card.full_time]
    Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group desig...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]