Maintenance Director

Description:

POSITION: Maintenance Director

REPORTS TO: Executive Director

JOB SUMMARY: Maintain in good repair the physical operation, structural integrity, safety and security of our Facility Homes and Corporate Office. Frontida’s Maintenance Manager is expected to manage maintenance as a whole, immediately respond to critical situations, take initiative when he or she observes a need, actively observe and demonstrate attentiveness to facility needs. Must communicate effectively with the Regional Facilities Director, as well as all Executive Directors. Assist the Executive Directors in the monitoring of all facility maintenance. Act as a support mechanism for the Executive Director and Regional Facilities Director, regarding all facility issues. Be creative and flexible. Be on call for emergencies after hours and on weekends.

DUTIES:

The Maintenance Director is expected to be demonstrating competency and pursuing proficiency in

the following areas; this is how the Maintenance Director will be measured at period evaluations of

his/her performance:

1) Community Maintenance

a. Develop and implement a comprehensive preventive maintenance program for all

community systems, including HVAC, plumbing, electrical, and mechanical systems.

b. Perform routine inspections to identify and address maintenance issues promptly,

ensuring all areas of the community are in excellent working order.

c. Respond to emergency maintenance requests and ensure timely resolution of urgent

issues.

d. Oversee landscaping, groundskeeping, and snow removal to maintain an attractive and

safe outdoor environment.

20232) Safety and Compliance

a. Ensure the community complies with all local, state, and federal safety regulations and

building codes, including OSHA guidelines.

b. c. Conduct regular safety drills and inspections to identify and mitigate potential hazards.

Maintain up-to-date documentation on maintenance activities, inspections, and repairs to

meet regulatory requirements.

d. Oversee fire safety systems, including alarms, extinguishers, and sprinkler systems, to

ensure they are operational and meet compliance standards.

3) Budget and Inventory Management

a. Develop and manage the maintenance department budget, ensuring cost-effective use of

resources and timely receipt and invoice submission.

b. Maintain an inventory of tools, equipment, and supplies, ensuring availability for routine

and emergency maintenance tasks.

c. Maintain knowledge of appliances and mechanics in the community to assist with asset

management and succession planning of equipment.

d. Obtain competitive bids from contractors and vendors for major repair projects and

oversee contract work to ensure quality and timeliness.

4) Resident and Staff Support

a. Respond promptly to maintenance requests from residents and staff, ensuring a high level

of customer service.

b. Collaborate with other departments to ensure the community meets the needs of residents

and supports their well-being.

c. Address resident concerns related to maintenance issues with professionalism and

sensitivity.

DUTIES:

The Maintenance Director will be responsible for the job duties below including but not limited to:

• Represent Frontida with professionalism, always embracing Frontida’s culture, which

includes “treating others as you would like to be treated.”

• Ensure that Frontida is compliant with DHS 83 & DHS 89 and its regulations regarding the

maintenance of the facilities, and the safety of its residents.

• Manage projects that encompass the renovation of the buildings. This includes proposing a

budget plan for those projects, gathering bids for projects that require outside vendors, pricing

materials, recommending materials, and installing those materials.

• Maintain buildings and their systems for conditions that need attention and take appropriate

action to correct problems. This includes any area on the interior and exterior of the

building(s).

• Maintain tracking of ALL repair issues that arise by using the “Work order” program

currently in place for the building.

• Manage the maintenance spending for each community. Report to Executive Director in the

time frame established by our purchasing policies. Accurately report and include all receipts.

Explain variance in spending as needed.

• Communicate information that is deemed “vital” to the facilities and Regional Facilities

Director as it relates to the facility’s physical maintenance.

• Regularly report daily activities and community needs to the Executive Director.

• Coordinate communication with outside appliance maintenance to ensure that all appliances

are operating safely and efficiently.

2023• Contribute to the effective, positive, cooperative and coordinated activities within the

maintenance department and with other departments of Frontida, Inc operations.

• As directed, perform repairs to company buildings, such as, but not limited to, carpets, walls,

ceilings, equipment, appliances, heating and cooling systems, security systems, electrical

systems and plumbing systems; also perform painting, basic carpentry and cement work.

• As needed, apply fertilizers, insecticides, and other chemicals to turf and shrub areas.

• Operate company vehicles, trailers and lawn care equipment in an appropriate and safe

manner.

• Use and maintain appropriate company equipment, whether motorized or manually operated,

to complete assigned work according to requested specifications, verbal instructions, and

established procedures. As directed, adapt equipment and materials to meet specific

requirements.

• Always perform repair and maintenance duties while employing safe and responsible

practices and utilizing safety equipment when necessary.

• Maintain harmonious relations with existing employees and new employees.

• Make recommendations to Executive Director and Regional Facilities Director for improving

Company policies, procedures, and practices involving community physical operation

matters.

• Maintain knowledge of building maintenance industry trends, innovations, and

recommendations. Learn and refer to DHS 83 & 89 State of Wisconsin regulatory code as it

relates to community compliance. Maintain 100% compliance regarding Life safety

equipment/ inspections as outlined in the State Book or designated document system.

• Communicate appropriate information to all new maintenance personnel regarding company

policies and maintenance department practices.

• Maintain a professional image that is consistent with the image of Frontida, Inc.

• Ensure that facilities operations conform to the company’s advertised policies, practices, and

procedures.

• Communicate to the appropriate department any identified problems or concerns regarding a

resident, employee, or community operation in a timely manner.

Requirements:

QUALIFICATIONS: Must complete probationary period successfully.

• Must be able to be flexible and work alone if necessary.
• Must be able to solve problems through critical thought process.
• Must have an expert knowledge of material, methods and techniques commonly used in construction, maintenance and repair activities as related to assigned areas of specialization.
• Must have knowledge of the occupational hazards and safety standards and practices applicable to work being performed.
• Must keep accurate records of any tools purchased.
• Knowledge of the utilization and care of materials and equipment used.
• Must have a history of actively demonstrating Frontida’s culture and exhibiting extraordinary care toward Frontida’s residents.

PHYSICAL REQUIREMENTS:

• Stand, sit and walk for long periods of time.
• Full ranges of motion to climb, balance, kneel, crouch or crawl.
• Full function of hands and arms
• Occasionally lift/or move up to 75 pounds.