Housekeeping Houseperson

Job Description

Job Description

Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role - from Guest Services to Finance, Culinary to IT - offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

Competitive health & wellness benefits, 401(k) & company match

Paid Sick Days, Vacation, and Holidays, Paid Bereavement

Pet Insurance and Paid Pet Bereavement

Training & Development opportunities, career growth

Tuition Reimbursement

Team Member Hotel Rates, other discounts, perks and more

What We're Looking For :

We are seeking a welcoming and detail-oriented Housekeeping Houseperson to maintain the highest standards of cleanliness and guest satisfaction. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.

Who You Are :

A passionate hospitality professional that fosters a welcoming environment for both guests and Team Members.

An individual that maintains a keen eye for detail and adopts a proactive mindset.

An individual dedicated to enhancing both the guest and team member experience.

An individual committed to upholding the highest standards of cleanliness.

What You'll Do :

Assist room attendants by emptying trash and soiled linen from housekeeping carts and rooms.

Use proper chemicals for cleaning according to department procedures and ensure cleanliness of back-of-the-house guest hallways.

Wash guest room glassware, return it to linen closets, and bring dirty glassware to Housekeeping if applicable.

Ensuring linen closets are stocked and organized, guest hallways are vacuumed, and trash is taken to compactor.

Communicating over the radio using proper etiquette and complete guest requests by closing tasks through method assigned.

Attend departmental meetings and demonstrate teamwork by providing coverage in related areas when necessary while performing duties in a timely and efficient manner.

Be familiar with hotel facilities, their locations, and operating hours to assist guests with accurate information.

Report to work as scheduled, wearing the proper uniform and adhering to personal appearance standards.

Maintain professional and friendly guest relations, offering assistance and ensuring guest satisfaction.

Maintain a positive attitude and professional conduct at all times.

Follow OSHA hotel safety protocols and department procedures regarding emergency situations, chemical use, protective gear, and safe work practices.

Comply with all other Housekeeping Department and hotel policies and procedures.

Other duties as assigned.

Your Qualifications Include :

High school diploma or equivalent work experience preferred.

Previous experience in a cleaning role preferred.

Previous experience in a hotel or resort environment preferred.

Ability to read, write and speak in English.

Ability to walk, stand, reach and bend.

Ability to push, pull, and lift up to 150lbs.

Ability to work a flexible schedule, including weekends and holidays as required.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.