Customer Service Representative

A company is looking for a Customer Service Representative.

Key Responsibilities

Engage with customers through outbound calls and email communication

Gather customer information related to financial situations and goals

Educate customers and loan officers about the mortgage loan process

Required Qualifications

1-2 years of customer service, call center, or sales experience

Proficiency with Microsoft Office programs such as Word, Excel, and Outlook

High School Diploma or equivalent; some college preferred

Experience in the mortgage or real estate industry preferred

Passionate about helping customers achieve financial goals