Talent.com
serp_jobs.error_messages.no_longer_accepting
Catering Coordinator

Catering Coordinator

Potbelly CorporateFort Worth, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

PAY TRANSPARENCY : earn between $14.25  and $14.75  plus digital tips!

Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah , we've got the best. Ready to join our growing Potbelly Nation?

GENERAL DESCRIPTION

The Catering Coordinator manages and organizes the backline business, driving sales through building relationships with local businesses, current customers and BIG FISH. Leads in sales efforts, planning, organizing and coordinating all aspects of daily Catering and Backline orders. Aggressively canvasses Neighborhood to identify new business while maintaining existing business. Leads daily sales efforts to increase revenue for Catering and Back-Line orders.

What’s In It For You

  • Competitive pay!
  • Medical, Dental & Vision Insurance
  • Domestic Partnership Benefits
  • Paid Parental Leave
  • FSA and HSA with Employer Contribution
  • Commuter Benefit Program
  • Retirement Savings 401(k)

with company match

  • Employee Assistance Program
  • Paid Time Off
  • Discount Program
  • Flexible Work Schedule
  • Career growth opportunities
  • If hired, you must meet and maintain all eligibility requirements to qualify
  • FOCUS

    Responsibilities

    In addition to following standard Potbelly operating policies and procedure, accountabilities include :

    People

  • Works directly with General Manager (GM) to determine sales road map and sales goals with guidance of
  • Catering Sales Team
  • Supervises backline operations to ensure all associates are POP compliant
  • Ensures all backline orders are complete and catering checklist / order verification forms are utilized
  • Collaborates with GM to discuss daily, weekly, monthly sales goals and sales opportunities
  • Acts as a mentor / trainer for associates training on backline operations, ATO, and sales effectiveness
  • Assigns / deploys and coordinates delivery drivers for each order
  • Coordinates associates to assist in backline peak duties
  • Customers

  • Sends “Thank You” notes and performs daily call backs / call aheads on all catering orders
  • Handles and resolves customer complaints / accolades by using the three A’s
  • Ensures catering collateral is displayed and stocked in the shop at all times
  • Owns the delivery trade area for the shop and actively follows it
  • Manages capacity for backline based on staffing while maintaining food quality standards and order accuracy
  • Manages all house accounts including database of ATO and payments
  • Works weekly with DM to discuss sales successes and to update Sales goals
  • Sales

  • Strives to meet / achieve sales goals / targets; communicate results daily with GM
  • Actively participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales
  • Responds in a timely manner to Customer Catering quotes via email
  • Familiar with current PTD backline sales and records daily
  • Monitors backline sales trends vs. current year and prior year
  • Communicates backline sales trends and results to team in weekly manager meeting
  • Consistently updates the Big Fish tracker to track orders and generate sales leads
  • Profit

  • Asks for the business-ensures we are actively pursuing all opportunities to drive catering / backline sales
  • Ensures all catering “sides” and utensils are provided using the Catering Condiment Wheel as a tool to determine amount of product to supply
  • Verifies all backline orders are 100% accurate before being delivered to the customer
  • Monitors / Listens that all associates answering phones and taking orders are suggestive selling extras and side
  • Accountability

  • Key Leadership Traits for this role :
  • Knows how and successfully grows our sales / business profitably
  • Has Excellent communication skills including active listening and the ability to ask great questions
  • Has the initiative to solve problems and to get things done correctly and on time
  • Has humility and self confidence
  • Possesses an extremely strong work ethic
  • Other Job Responsibilities

  • Other Associate position duties when assigned as outlined in Potbelly Associate job description, such as preparing quality finished products at various stations, complying with health and food safety standards, restocking items, cleaning, operating the cash register, answering the phone, providing great customer service, and following Potbelly policies and procedures.
  • Other duties as assigned
  • ESSENTIAL PHYSICAL FUNCTIONS

  • Ability to stand / walk a minimum of 4 hours or as needed
  • Must be able to exert well-paced and frequent mobility for periods of up to five hours or as needed
  • Be able to lift up to 10 pounds frequently, 50 pounds occasionally
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Warm and cool environments, indoors (95%) and outdoors (5%)
  • Work in higher levels of noise from music, customer and employee traffic
  • Must be able to tolerate potential allergens : peanut products, egg, dairy, gluten, soy, seafood and shellfish
  • EXPERIENCE, EDUCATION AND BEHAVIORS

  • Must represent Potbelly Advantage and Our Values
  • Minimum educational requirement : High School degree
  • Continuously Create Potbelly Fans / Passion to Serve
  • Strong Sales skills to increase catering / backline revenues
  • Strong multi-tasking skills, detailed oriented, goal oriented and possess excellent Customer Service skills
  • Must be confident, self-motivated and ambitious
  • Must be able to work in a fast-paced environment and have a sense of urgency
  • Ability to work as a team-player and be a Top Performer
  • Strong verbal / written communication skills
  • Strong computer skills; proficient in Microsoft Word, Excel, Outlook
  • Maintain Professional demeanor / Professional Appearance
  • Portray Positive Energy at all times with team and customers
  • Must have strong training skills
  • Strong desire to learn and develop all station skills to be a role model in aspects of production
  • For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment
  • Potbelly cannot make guarantees about tip earnings
  • At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.

    We’re an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, o r any other basis protected by applicable federal, state or local law .

    Application Deadline : Applications must be submitted by [ 9 / 2 3 / 2025] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

    serp_jobs.job_alerts.create_a_job

    Catering Coordinator • Fort Worth, TX, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Catering Supervisor

    Catering Supervisor

    Trail Drive Management Corp.Fort Worth, TX, US
    serp_jobs.job_card.full_time
    CATERING FOOD & BEVERAGE SUPERVISOR.Dickies Arena of Fort Worth, TX.Dickies Arena is a 14,000 seat, spectacular multipurpose venue located adjacent to the Will Rogers Memorial Center campus in ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    New Hampshire Admissions Coordinator

    New Hampshire Admissions Coordinator

    VirtualVocationsCarrollton, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Full-Time Admissions Coordinator to manage various functions under the supervision of the Director of Admissions. Key Responsibilities Communicates with family members a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Care Coordinator

    Care Coordinator

    VirtualVocationsFort Worth, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Care Coordinator to provide support for clients seeking mental health care.Key Responsibilities Provide primary support for clients managing their mental and behavioral...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Scheduling Coordinator

    Patient Scheduling Coordinator

    VirtualVocationsIrving, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Scheduling Coordinator to assist field staff in providing exceptional care through effective scheduling. Key Responsibilities Coordinate day-to-day schedules for...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Staff Performance Coordinator

    Staff Performance Coordinator

    EmploybridgeGrand Prairie, TX, US
    serp_jobs.job_card.full_time
    We are seeking a motivation driven Staff Performance Coordinator to join our Employbridge team! If you are a dynamic individual who loves working in a fast-paced environment and helping to change p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Groups Coordinator (JST)

    Groups Coordinator (JST)

    Gateway ChurchJustin, TX, US
    serp_jobs.job_card.full_time
    Groups Pastor Administrative Assistant.Assist and provide administrative support for the Groups Pastor.This multi-task, fast-paced position requires a thorough understanding of all administrative a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Centralized Scheduling Coordinator

    Centralized Scheduling Coordinator

    CaregiverIrving, TX, US
    serp_jobs.job_card.full_time
    Centralized Scheduling Coordinator.Are you passionate about supporting individuals with intellectual and developmental disabilities (IDD) through efficient and person-centered scheduling? Join our ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Party Coordinator

    Party Coordinator

    Urban Air Adventure ParksSouthlake, TX, US
    serp_jobs.job_card.full_time
    The Party Coordinator is responsible for selling fun! Our ideal team member will serve as the 'First Point of Contact' of Urban Air and work with our guests to design the perfect combination of foo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Uplift Coordinator

    Uplift Coordinator

    CitySquare AmeriCorpsDeSoto, Texas, United States
    serp_jobs.job_card.part_time +1
    serp_jobs.filters_job_card.quick_apply
    Foundation Health, Nutrition, and Food Pantry Assistants.I highly recommend serving with CitySquare AmeriCorps.No matter who you are, there is camaraderie and a sense of belonging with the service ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Cardiac Cath Lab Tech

    Travel Cardiac Cath Lab Tech

    Talented Medical SolutionsGranbury, TX, US
    serp_jobs.job_card.full_time
    Shift : Days- MON-THUR- 7a-5 : 30p- 14 to 15 days of call required.BLS, ACLS (AHA OR ARC ACCEPTED).Titers must be in hand before submittal. BE GREATER THAN 50 MILES FROM THE FACILITY.Please contract Tr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Veterinary Care Coordinator

    Veterinary Care Coordinator

    VirtualVocationsIrving, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Call Center Representative to provide customer service in a remote environment.Key Responsibilities Engage in positive interactions with pet families and answer a high ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Care Coordinator

    Patient Care Coordinator

    VirtualVocationsGrand Prairie, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Care Coordinator - Remote.Key Responsibilities : Collect payments and manage patient scheduling Create a welcoming clinic atmosphere and monitor patient arrival...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Clinical Quality Coordinator

    Clinical Quality Coordinator

    VirtualVocationsFort Worth, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Clinical Quality Assurance Coordinator.Key Responsibilities Perform quality assurance reviews of peer review reports and ensure compliance with client specifications V...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Hospitality Coordinator

    Hospitality Coordinator

    Pyramid Global HospitalityIrving, TX, US
    serp_jobs.job_card.full_time
    Pyramid Global Hospitality Opportunity.Welcome to Pyramid Global Hospitality, where people come first.As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Associate

    Sales Associate

    YeswayGranbury, TX, US
    serp_jobs.job_card.full_time
    Job Category : Store Level Position.Requisition Number : SALES002418.Essential Functions : (Other duties may be assigned). Ensure hospitality for all store guests by ensuring timely guest transactions,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Enrollment Coordinator

    Enrollment Coordinator

    VirtualVocationsIrving, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for an Enrollment Coordinator to manage enrollment processes and provide support to members and employer groups. Key Responsibilities Perform various enrollment and disenrollm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Catering Manager

    Senior Catering Manager

    EurestFort Worth, TX, US
    serp_jobs.job_card.full_time
    Position Title : SENIOR CATERING MANAGER-FT.Schedule : M-F with some nights and weekends.As the leader in business and industry dining, Eurest is the company to join if you want a rewardin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Catering Manager

    Senior Catering Manager

    Compass GroupFort Worth, TX, US
    serp_jobs.job_card.full_time
    As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and mos...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Catering Service Worker

    Catering Service Worker

    SodexoFORT WORTH, TX, US
    serp_jobs.job_card.full_time
    BURLINGTON NORTHERN SANTA FE HQ, FORT WORTH - 92182004.More details will be provided during the interview process.Working with Sodexo is more than a job. it’s a chance to be part of something great...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Quality Improvement Coordinator

    Quality Improvement Coordinator

    VirtualVocationsFort Worth, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Quality Improvement Coordinator II focused on provider data management and system upkeep.Key Responsibilities Conduct quality reviews of delegated entities and resolve ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days