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Collections Analyst
Collections AnalystSoni Resources • New York, NY, United States
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Collections Analyst

Collections Analyst

Soni Resources • New York, NY, United States
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  • [job_card.full_time]
[job_card.job_description]

The Collections Analyst is a fast-paced, client-facing role responsible for overseeing billing accuracy and payment follow-up within a growing professional services organization. This position is fully onsite five days per week in the Chelsea area of Manhattan.

Responsibilities :

Billing & Client Communication

  • Prepare and distribute outgoing client billing statements based on project data and contract terms.
  • Review and reconcile system entries to ensure accuracy before invoices are finalized.
  • Serve as the primary contact for clients with billing-related inquiries, collaborating across internal teams to research and resolve issues promptly.
  • Ensure all correspondence with clients is clear, professional, and solution-focused.

Receivables Management

  • Monitor payment activity and follow up on outstanding balances according to established timelines.
  • Engage with clients via email and phone to confirm receipt, address delays, and reinforce payment expectations.
  • Keep thorough records of all communication and account updates within internal tracking tools.
  • Notify leadership of any payment concerns or accounts that become delinquent.
  • When necessary, assist in the transition of unresolved accounts to external recovery partners.
  • Requirements :

  • Collections experience
  • Able to commute 5 days on site
  • Good energy personality
  • Quickbooks experience
  • Compensation : $27-$30 / Hour

    Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.

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