A company is looking for a Customer Service Specialist to promote services and provide operational support to sales teams.
Key Responsibilities
Answer routine questions and issues about products and services from customers
Resolve inquiries or escalate concerns in a timely manner
Perform a wide range of support functions to assist in departmental processes
Required Qualifications
High school diploma required; Bachelor's preferred
Established computer skills, including knowledge of Word & Excel
Experience with SQL Server and Microsoft Remote Desktop
Demonstrable CRM proficiency
0-2 years of related work experience typically required
Customer Service Specialist • Pasadena, California, United States
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