The Staff Software Engineer -DevOps is responsible for all stages of the software telemetry lifecycle using a variety of technologies and tools to build impactful software solutions. The scope of this job includes building and optimizing comprehensive observability solutions that prioritize end-user efficiency and experience.
Key Responsibilities :
- Lead the design and architecture of major telemetry systems and services, and ensure software solutions are observable, scalable, reliable, maintainable, and aligned with business needs.
- Collaborate with solution managers, engineers, data scientists, and other stakeholders to define and prioritize technical requirements that meet client needs and business objectives.
- Collaborate with teams to ensure sustained quality and reliability of our telemetry solutions, and act as a go-to expert by identifying and resolving complex, high-priority issues in both development and production environments.
- Actively contribute to telemetry pipeline reviews, provide constructive feedback on design and implementation, and provide technical guidance to other engineers to elevate skills, productivity, and overall effectiveness.
- Drive innovation by evaluating and implementing new technologies, methodologies, and AI capabilities that improve team efficiency, software performance, and development processes.
- Ensure telemetry deployments meets functional and performance requirements, advocate for high-quality telemetry practices, and other observability frameworks.
- Leverage AI tools and platforms as an integral part of daily responsibilities to enhance decision-making, streamline workflows, and drive data-informed outcomes.
- Perform other job duties as assigned.
Required Qualifications :
Bachelor’s degree or relevant work experience8-12 years of relevant work experience5+ years of hands-on experience with observability platforms and telemetry systems.Expertise in Open Telemetry, Datadog, New Relic, Prometheus, or related tools.Solid understanding of distributed systems, microservices architecture, and traditional infrastructure technologiesPreferred Qualifications :
Healthcare industry experienceFamiliarity with AIOps, ML-based anomaly detection, and GenAI systems.Some programming experience in Python, .Net or Java.Experience with cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes).Previous New Relic administration experienceJob Expectations :
Willing to work additional or irregular hours as neededMust work in accordance with applicable security policies and procedures to safeguard company and client informationMust be able to sit and view a computer screen for extended periods of time#LI-TC1
#LI-Remote
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky :
Excellent medical, dental, and vision benefitsMental health benefits through TelaDocPrescription drug coverageGenerous paid time off, plus 13 paid holidaysPaid parental leave100% vested 401(K) retirement plansEducational assistance up to $2500 per year