Customer Logistics Manager

Supervisor Logistics

Be a vital player for one of the largest and most recognizable names in logistics, transportation, fleet maintenance, and supply chain services in the world! Under the responsibility of the manager, the supervisor logistics is responsible to supervise, coordinate, and oversee the logistics operations and provide coaching, development, and training to the staff members. The successful candidate must be able to provide recommendations for improvements to the facility, equipment, machinery, and processes. They will be accountable that the staff is performing to standard and has to ensure that progress is made to achieve the business objectives.

Essential Functions

• Supervise, coordinate, and oversee day to day logistics operations
• Plan and review, in collaboration with the logistics manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
• Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift / team logistics
• Accountable for site key performance indication (KPI)
• Working in collaboration with customer in all aspects of operations
• Meet regularly with team members collectively, as well as on an individual basis, to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes
• Cultivate team spirit with a diversity and inclusion initiative and promote cooperation by seeking opportunities to improve internal processes
• Carry out performance evaluations of the team members and recommend performance awards and / or merit increases when appropriate
• Address performance problems through corrective action and disciplinary process
• Understand labor agreement and maintain positive labor relations with all employees
• Responsible for the implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies
• Provide appropriate orientation for employees and lead hands and give them the information, technology, and any material necessary to perform their jobs

Additional Responsibilities

Skills and Abilities

Instills commitment to organizational goals, strong planning skills, results oriented, effective leadership skills, motivating skills, effective interpersonal skills, diverse team environment, strong verbal and written communication skills, possesses a high degree of initiative, ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors), ability to work independently and as a member of a team, flexibility to operate and self-driven to excel in a fast-paced environment, capable of multi-tasking, highly organized, with excellent time management skills, detail oriented with excellent follow-up practices.

Qualifications

H.S. diploma / GED required, one (1) year or more experience in transportation, warehouse or distribution environment preferred, 0 to one (1) year direct supervisory / leadership experience required.

Benefits

In addition to a comprehensive benefit package, a 401(K) savings plan with a company match, discounted stock purchase options, and performance-based annual cost of living increases, we are proud to offer : comprehensive training and the ability to continue your professional development, regional and local Ryder resources to help guide and support as we grow this offering. The stability and peace-of-mind that comes with working for a world-class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide. 12 weeks of paid maternity leave, additional day of paid time off for military veterans.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data / ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and / or long-term incentive plan based on the level and / or type. Compensation ranges for the position are below :

Pay Type

Salaried minimum pay range : 68k maximum pay range : 72k

Benefits Information

For all full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and / or badging or background requirements of the customer to which you are assigned. Security notice for applicants : Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com / careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754. Current employees : if you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.