Associate Director, R&D HCP Engagement

Associate Director, R&D HCP Engagement CoE

The Associate Director, R&D HCP Engagement CoE is a critical change agent and system implementer responsible for designing the operating model and overseeing the execution of a unified, compliant, and exceptional service model for all Healthcare Professional (HCP) engagement and contracting within R&D. This role will seek to transform an inconsistent process into an audit-ready, "white glove" service, providing necessary direction to a direct report responsible for day-to-day execution. While initially focusing on Medical Affairs, the vision is to cover all R&D HCP engagement over time. This position reports into the Medical Excellence & Operations Vendor and Contracts Management Lead and directly manages the Manager, HCP Engagement Lead. This position will lead the transformation of how Otsuka plans, governs, and executes interactions with healthcare professionals; ensuring all engagements are conducted with the highest standards of integrity, transparency, and efficiency while enabling scientific collaboration and knowledge exchange across regions.

Key Responsibilities Include :

Process Design and Implementation

• Set the vision and operational roadmap for the HCP Engagement CoE, acting as the primary change agent to transform the fragmented HCP engagement process into a unified, compliant, and efficient service model
• Lead the end-to-end design and implementation of the centralized HCP engagement and contracting system (e.g., leveraging iHub and Veeva), ensuring the system architecture supports both operational excellence and stringent compliance standards
• Drive the continuous identification of gaps and the necessary innovation of the CoE's processes, championing the use of technology and AI to support workflow improvement across Medical Affairs and R&D

Team Leadership and Operational Oversight

Governance, Compliance, and Audit Readiness

Data, Metrics, and Insights

Qualifications

Education and Experience :

Skills and Competencies :

Competencies

Minimum $146,955.00 - Maximum $219,650.00, plus incentive opportunity : The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.

Application Deadline : This will be posted for a minimum of 5 business days.

Company benefits : Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com).

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