Administrator

Office Administrator

The Office Administrator position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include clerical duties, filing, answering phone calls, responding to emails, assisting in driver training, and onboarding documents for inexperienced drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.

Core Responsibilities & Duties :

• Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services
• Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff
• Maximize office productivity through proficient use of appropriate software applications
• Establish uniform correspondence procedures and style practices
• Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping / receiving records, and customer files
• Maintain contact with customers, ensuring a prominent level of customer satisfaction
• Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed
• Other duties as assigned

Qualifications :

Strong customer service skills with focus on performance recognition

Skills :

Forward Air is an Equal Opportunity employer.