Billing Representative - Collections

POSITION SUMMARY : With direction from the A / R and Collections Manager, the Collections Billing Representative will collect insurance monies due to Midwest Eye Consultants in a manner that is legal, professional, timely and within the guidelines of Midwest Eye Consultants, Medicare, Medicaid and all third-party payors.

Locations : Fort Wayne, IN

ESSENTIAL RESPONSIBILITIES :

• Demonstrate and uphold the mission statement and values of Midwest Eye Consultants.
• Resolve insurance billing related issues with insurance companies in regards to facility and physician billing.
• Correct and re-bill insurance claims for payment per the billing guidelines of the payor.
• Resolve coding and claim discrepancies with insurance companies.
• Expedite payment from Medicare, Medicaid and third-party payors to reduce accounts receivable aging.
• Assist with billing questions from staff at all MWEC sites, by being a resource for insurance coverage and general insurance / software related questions.
• Respond to denied claims quickly and efficiently to ensure prompt payment.
• Communicate common denial errors to the Accounts Receivable and Collections Manager with suggested solutions to improve.
• Assist with the education of the office staff to improve collections performance.
• Perform any other related duties as assigned by Supervisor.

OTHER RESPONSIBILITIES :

EDUCATION AND / OR EXPERIENCE :

COMPETENCIES :

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines) :

PERSONAL DEVELOPMENT :

Equal Opportunity Employer

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