At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we'll create the conversations of tomorrow.
Empower your impact at Cision. Be seen, be understood, be you.
Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class products and services that support intelligently connected workflows. With Brandwatch, brands and agencies can adapt and thrive in today's fast moving digital world by making smarter decisions and executing data-driven social strategies at every customer touchpoint.
Cision is looking for a Solutions Consultant who is passionate about technology, storytelling, data, and the intersection of earned + social + owned media. As a trusted advisor to prospects and customers, you will design solutions that leverage the full Cision + Brandwatch ecosystem, translating complex challenges into compelling, benefit-driven narratives that demonstrate the power of integrated intelligence.
About You
You're energized by solving strategic problems across PR, communications, marketing, and consumer insights space. You can dissect a customer's workflow, identify unmet needs and pain points, and design solutions that leverage the full complement of Cision products, services, and partners.
You're equally comfortable :
Discussing AI classifiers and data pipelines with technical stakeholders
Speaking to CMOs, CCOs, PR Directors, and Insights leaders about business outcomes
Creating polished, story-driven demo environments that show "what good looks like"
Guiding customers around best practices
You thrive in fast-moving, enterprise environments and enjoy working across global teams.
What You'll Do
Solution Design & Technical Leadership
Lead deep discovery to uncover client needs, map workflows, and design cross-suite solutions using CisionOne, Brandwatch, PR Newswire, APIs, and partner integrations.
Build tailored demos that resonate with diverse audiences.
Translate complex technical concepts (API usage, data methodology, AI models, integrations) into simple, compelling narratives.
Pre-Sales Excellence
Serve as technical lead on strategic opportunities, guiding deal strategy, solution architecture, and evaluation criteria.
Identify insights in data to tell compelling stories that bring the value of Cision's solutions to life.
Present cutting-edge analytics approaches and demonstrate new or beta features across the Cision portfolio.
Cross-Functional Collaboration
Partner with Sales, Product, Engineering, Customer Success, and Professional Services to deliver cohesive solutions.
Provide structured pitch feedback to Product, contribute feature requests, and influence roadmap priorities.
Support RFP responses with expert contextual and technical detail.
Thought Leadership & Efficiency
Stay current on industry trends across PR, communications, social intelligence, AI / ML, and competitor landscape.
Proactively recommend improvements to demo processes, solution frameworks, and technical sales operations.
Champion best practices in communications intelligence, measurement, and integrated media workflows.
Post-Sale Partnership
Ensure smooth handoffs to Customer Success and Professional Services, creating clarity around solution design, methodology, and configuration.
What You'll Bring
3+ years of experience in PR, digital intelligence, communications, marketing technology, analytics, or market research (SaaS preferred).
Proven success in Solutions Consulting, Strategy, Technical Pre-Sales, or Insight / Analytics roles.
Ability to design methodologies, frameworks, and solution architectures tailored to enterprise customers.
Exceptional communication skills-verbal, written, and visual-with the ability to simplify complexity.
Comfort presenting to large enterprise audiences and senior stakeholders.
Strong problem-solving skills, creativity, intellectual curiosity, and willingness to challenge assumptions.
Ability to manage multiple priorities with autonomy, accountability, and precision.
API expertise, enabling you to seamlessly craft connected solutions.
Bonus Points If You Have
Experience in PR, marketing, communication workflows, or brand / agency insights.
Familiarity with earned media measurement, social intelligence, audience segmentation, and data integration.
Prior experience with complex SaaS environments, multi-product portfolios, or cross functional pre-sales cycles.
In This Role, You'll Be Empowered To
Act as a subject matter expert on communications intelligence across earned media, social, and consumer insight workflows.
Develop solution blueprints and research frameworks that unify data sources and drive measurable business outcomes.
Shape strategic account planning and support large enterprise pursuits.
Build trusting relationships with prospects, customers, and internal teams across the globe.
Travel to client meetings, conferences, workshops, and Cision events as needed.
What We Offer
Medical, Dental & Vision Insurance
401(k) Retirement Plan
Flexible Time Off
Health Savings Account (HSA)
Global Wellness Days
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud, visit www.cision.com and follow @Cision on Twitter.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion pledge and named a "Top Diversity Employer" for 2021 by DiversityJobs.com.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided.
For Individuals based in New York, Illinois, Colorado, Washington, and California, Cision is required to disclose a salary range for this role. This compensation range is specific to these states, however base pay may vary depending on a range of relevant factors.
Remote USA Pay Range
$104,500 — $145,750 USD
Solution Consultant • Chicago, IL, United States