Director of Sales - Central, USA
We're seeking an accomplished Director of Sales to lead our established Central Region sales organization and build on our existing momentum. Reporting to the VP of Sales, you'll oversee two experienced Team Leaders and their teams of Account Executives and SDRs, driving consistent revenue performance and operational excellence across the territory. This role offers the opportunity to make an immediate impact by optimizing current processes, developing talent, and identifying untapped growth opportunities within your market. You'll have the autonomy to shape strategy for your region while collaborating closely with cross‑functional partners to deliver results. If you’re a hands‑on sales leader who excels at coaching teams, hitting targets, and maximizing productivity with the resources at hand, we’d like to hear from you.
Strategic Leadership & Execution
- Develop and execute a comprehensive sales strategy to drive revenue growth and market penetration in the central region of the US
- Own and exceed quarterly and annual revenue targets, ensuring consistent performance against company objectives
- Partner with executive leadership to align sales initiatives with broader business goals and market opportunities
- Analyze market trends, competitive landscape, and customer insights to inform strategic decision‑making
Team Leadership & Development
Directly manage, mentor, and develop two Team Leaders / Sales Managers, ensuring they have the tools and guidance to succeedBuild a high‑performance culture focused on accountability, collaboration, and continuous improvementConduct regular 1‑on‑1s, performance reviews, and coaching sessions with direct reportsEstablish clear KPIs and performance metrics for Team Leaders, AEs, and SDRsIdentify and develop future leaders within the organization through succession planning and career pathingSales Operations & Process Optimization
Implement and refine sales processes, methodologies, and best practices across the teamEnsure CRM hygiene and accurate pipeline forecasting to provide visibility into revenue projectionsCollaborate with Sales Operations and Revenue Operations to optimize workflows and remove frictionMonitor key sales metrics and create actionable insights to drive performance improvementsCross‑Functional Collaboration
Partner with Marketing to ensure alignment on lead generation, messaging, and campaign effectivenessWork closely with Customer Success to ensure smooth handoffs and drive customer retention and expansionCollaborate with Product and Solutions teams to communicate market feedback and customer needsCoordinate with Finance on forecasting, budgeting, and resource allocationRecruitment & Scaling
Drive talent acquisition efforts to build and scale a world‑class sales teamEstablish hiring standards and interview processes that attract top‑tier sales talentOnboard new team members effectively to accelerate time‑to‑productivityCustomer & Market Engagement
Participate in strategic customer meetings and help close high‑value opportunitiesRepresent the company at industry events, conferences, and networking opportunities in the NYC marketBuild relationships with key stakeholders and decision‑makers in target accountsKnowledge & Experience
2+ years’ experience building and leading front‑line sales teams; mid‑management experience a plus4+ years direct selling experience to SMB / Mid‑Market businesses and finance personas, requiredStrong record of achieving sales targetsExcellent leadership and influencing skills; ability to build strong business partnerships inside and outside the organizationHighly professional persona and polished demeanor; strong verbal / written communication and presentation skills; effective at delivering executive level presentationsExperience using modern sales tools like Salesforce and Gong to make and execute upon data‑driven sales strategiesSuccess adapting in fast‑growing and changing environmentsBachelor’s or MBA preferredWork Perks & Benefits
Flight Centre Travel Group USA offers a comprehensive benefits package and a culture that values fun, recognition, personal growth, and diversity.
Have fun : At the heart of everything we do is a desire to have fun.Reward & Recognition : Celebrate success at regular Buzz Nights and the annual Global Gathering.Use your smarts : Quick thinking, expertise, and tenacity to always figure things out.Love for travel : Passion for travel, and people want to do the same.Personal connections : Built on personal relationships.Diversity, Equity & Inclusion : Commitment to DEI through initiatives, employee resource groups, education, and inclusive practices.A career, not a job : Genuine opportunities for growth.We back our people all the way : Strong commitment to employee development.Giving Back : Corporate social responsibility program, volunteer day, environmental program.Benefits include : Paid Time Off, Travel perks / discounts, Health & Wellness Programs, National / International Award Nights, Health benefits (medical, dental, vision, gender affirming care, fertility care), Insurance, Flexible Spending Accounts, Employee Assistance Program, 401k, Tuition Reimbursement, Employee Share Plan, Global career opportunities.
EEO and Contact
We thank all candidates for their interest; however, only those selected to continue in the process will be contacted. We are an affirmative action and equal opportunity employer committed to providing a barrier‑free pathway throughout our recruitment process. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com .
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