Customer Care RepresentativeAbatix Corp • Mesquite, TX, US
Customer Care Representative
Abatix Corp • Mesquite, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]2+ years of customer service experience Excellent verbal and written English language skills Computer literacy and ability to use spreadsheets and software with minimal supervision Strong customer service mindset High level of professionalism Ability to multitask in a fast-paced environment Motivation, dependability, punctuality, and organization skills High school degree or GED certificate required We offer you choices in healthcare plans You start earning PTO on Day 1 because we believe in your work / life balance We are an ESOP which means if we make money - you make money! We match contributions to your 401(k) plan because we believe in your financial future We give you additional life insurance at no cost to you We offer short term disability, long term disability, and additional insurances so you can make sure your family is secure We offer flexible spending accounts for medical expenses
Customer Care Representative
Abatix is looking for a Customer Care Representative! The Customer Care Representative is the face of the company to many of our customers, vendors, and business partners. This position assists customers over the phone, in-person, and via email. The ideal candidate is a clear communicator, friendly, and willing to go above and beyond to help our customers.
Job Description
- Assist customers in person, over the phone, and via email
- Provide pricing and product information, process orders, and provide delivery information
- Source and process special orders and direct shipments
- Stay current on product knowledge
- Resolve discrepancies regarding shipments, receipts, or other transactions
- Recommend process improvements and new customer opportunities to supervisors
- Perform vendor relations and negotiations as needed
Job Requirements
Benefits of the Abatix Family
Abatix is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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Customer Care Representative • Mesquite, TX, US
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