Document Scanning Team Lead

Job Description

Job Description

Overview

CTG is seeking to fill a Document Scanning Team Lead opening for our client in Richmond, VA.

Job Title : Document Scanning Team Lead

Location : Richmond, VA

Duration : Ongoing contract

Shift : M-F, 8-5 pm

Position Summary :

CTG is seeking a Team Lead to oversee our Digital Imaging Center operations. This role will manage a team of scanning operators, ensure quality and productivity, and act as the primary point of escalation for operational issues.

Key Responsibilities :

• Lead and supervise the scanning and document management team.
• Assign tasks, monitor performance, and ensure work meets quality and SLA standards.
• Conduct quality audits and provide coaching to team members.
• Resolve or escalate customer issues and operational challenges.
• Oversee document preparation, scanning, indexing, and mail / shipping operations.
• Maintain workflow efficiency and equipment operation standards.

Qualifications :

To Apply :

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at Krista.Eckard@ctg.com . Kindly forward this to any other interested parties. Thank you!

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.