Instructional Designer

Job Description

Job Description : Scope & Complexity :

• Design and Create Learning Materials
• Designs, develops, and maintains learning programs and materials that support all departments across Risk Operations.
• Ensures all training materials align with company brand guidelines and deliver a cohesive learner experience.
• Provides recommendations for training solutions that address business needs and performance gaps.
• Creates content that can be effectively delivered both digitally and in-person, supporting future trainer-led opportunities.

Stakeholder Management :

Project Management :

Measurement & Reporting :

Autonomy :

Collaboration & Teamwork :

Knowledge & Experience :

Requirements

Experience managing Asana, Docebo, Articulate / Rise 360, Storyline, Canva, Adobe Creative Cloud, Graphic Design, Adult Learning Theory Knowledge, E-Learning Design. Experience with E-Learning design and expert knowledge of Adult Learning Theory Partners with SMEs to translate complex or technical content into structured, engaging, and digestible learning experiences. Designs clear learning objectives, assessments, and activities that support skill development and behavior change. Strong understanding of adult learning principles, instructional design models (e.g., ADDIE, SAM), and blended learning strategies. Evaluates training requests to ensure they align with business needs and add value to Risk Operations. Maintains awareness of operational goals, performance metrics, and compliance priorities. Designs programs that consider learner needs, use cases, and operational realities to close skill and knowledge gaps. Focused on creating meaningful, robust learning experiences that drive confidence, competence, and performance.