Information Systems Analyst

Information Systems Analyst (A / V Support Technician)

Location : Coral Gables, Miami, FL — Onsite

Schedule : Part-Time, 24 hrs / week (Tuesday–Thursday, 8 AM – 4 PM)

Duration : 1-Year Contract

Overview

We are seeking an Information Systems Analyst with strong hands-on A / V and desktop support experience to join our Corporate IT team in Coral Gables, Miami . The ideal candidate will provide in-person support for conference room technology, desktop systems, and end-user applications, ensuring seamless operation of meetings, audio, and video platforms such as Microsoft Teams and Zoom

Key Responsibilities

• Provide in-person support for A / V and conference room systems , including setup, troubleshooting, and ensuring proper functionality of hardware, codecs, and connectivity.
• Troubleshoot and resolve end-user hardware issues (laptops, printers, peripherals) and assist with software installations and updates.
• Maintain and update the IT hardware asset database and support automation efforts using PowerShell scripting.
• Liaise with third-party vendors for escalated A / V or infrastructure issues as needed.
• Assist lower-tier support teams with documentation, training, and ticket resolution.
• Provide hands-on assistance to higher-tier teams, including hardware racking and testing
• Support remote users and assist with provisioning / deprovisioning of regional office equipment.
• Stay current with emerging technologies and contribute to ongoing IT process improvements

Qualifications

Callouts