Dispatcher, Public Safety

Job Title : Dispatcher, Public Safety

Location : Kendall Campus

Regular / Temporary : Regular

Full / Part Time : Full-Time

Job ID : 1008881

Job Details Job Family STAFF - Support Staff Grade 10 Salary $19.39 - $24.07 Department Public Safety Reports To Public Safety Chief Closing Date December 16, 2025 FLSA Status Non-Exempt First Review Date October 24, 2025Position Overview

The Dispatcher receives and responds to emergency and routine telephone calls for Campus wide general information, and specific requests for service directed to the Department of Public Safety.

What you will be doing Determines the nature and importance of all telephone call requests, and initiates appropriate response actions to service the requests

Inputs and retrieves information from several different Public Safety databases

Monitors all internal office telephones, two-way radio communications, alarm and access control systems

Maintains a detailed daily Incident Report Log

Maintains computerized records of the locations and availability of all on-duty Public Safety Officers

Receives documents and distributes lost and found items

Issues faculty and staff parking decals

Receives and distributes College keys to facilities and offices on campus

• Performs other duties as assigned

What you need to succeed High School Diploma or General Equivalency Diploma.

Knowledge in the use of two-way radio devices, telephonic communication and other communication devices

Knowledge of proper telephone etiquette and general office practices and procedures

Proficient in basic computer skills

Ability to react promptly and correctly in emergency situations

Ability to express ideas and instructions clearly and concisely, both verbally and in writing.

Ability to work effectively and adapt to a critical, high volume and fast paced office environment

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to make independent decisions in accordance with procedures, laws and regulations and apply these to solve problems in an appropriate manner

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Ability to work a flexible schedule that may include evenings, weekends, and holidays, on-call assignments and respond to after-hour emergencies

Preferences

Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, will receive preference and priority for this job vacancy. In addition, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements outlined in this job vacancy and are encouraged to apply for the positions being filled.

Essential Position

Additional Requirements

The final candidate is to successfully complete a background screening and reference check process.