Product Manager

Product Manager

We are seeking a strategic and user-focused Product Manager to lead the vision, roadmap, and adoption of Adobe Analytics and FullStory within our organization. This role is pivotal in ensuring these tools deliver maximum business value by understanding user needs, optimizing usage, and driving continued investment.

KeyBank is currently migrating from Adobe Analytics to Customer Journey Analytics (CJA). This transition (affectionately known as the Web SDK project) is on-track to be completed by Q3 2026. While Adobe Analytics and CJA share similarities, there are differences in their capabilities.

The ideal candidate will act as the bridge between business stakeholders, end-users, and technical teams, ensuring that both platforms fulfill their intended purposes and evolve to meet future requirements.

Key Responsibilities :

• User Engagement & Insights

Partner with internal users to understand how Adobe Analytics and FullStory are utilized.

Collaborate with KTOS and other stakeholders to define the roadmap for both tools.

Develop business cases for continued investment in Adobe Analytics and FullStory.

Work closely with engineering, data teams, and vendors to ensure successful implementation and integration.

Establish usage guidelines, training materials, and best practices for both platforms.

Qualifications :

5+ years in product management, digital analytics, or related roles.

Strong analytical and problem-solving skills.

Bachelor's degree in Business, Marketing, Computer Science, or related field (Master's preferred).

Preferred Attributes :

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $94,000.00 - $175,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date : 12 / 31 / 2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.