Campaign Specialist - Quality Assurance

Job Title :   Warranty Specialist (Automotive Industry)

aka Campaign Claims Coordinator

Position Type :  Direct-Hire

Location :   Montgomery, AL

Salary : Up to $70k

Shift :   1st (6 : 30AM - 4 : 45PM) - 1.5x overtime after 40 hrs / week

Relocation Provided

Position Summary :

Create and maintain automotive warranty campaigns launched at each distributor. Serve as liaison between plants, distributors, vendors, and corporate team regarding campaign preparation and information. The ideal candidate will have warranty campaign experience within automotive manufacturing. Data analytics experience preferred. Excel is a must and Tableau is a plus! Position may require occasional travel (domestic or foreign). Previous exposure to warranty claims and 3-5 years job related experience in the automotive industry is desired.

Essential Functions :

• The ideal candidate will have warranty campaign experience within automotive manufacturing
• Create campaign report approvals with information provided by QA Improvement Team.
• Register campaigns in Global Warranty Management System (GWMS).
• Collaborate with Improvement Team I, distributors, vendors and Corporate on any campaign related matters before, during, and after the launch.
• Coordinate with Improvement Team I and Corporate on any pending campaign responsibilities.
• Maintain campaign master file and request closure / extension of campaigns running out of budget.
• Monitor claims to prevent incorrect claim submission.
• Korean Language is preferred, not a requirement.
• Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements.
• Meet all other requirements as assigned.

Position Requirements :

Education :

Related Experience :

Skills / Knowledge :

Additional Information :

Flexibility in working hours to include weekends, holidays, and off shift. Position may require on-call duty or overtime due to overall responsibility.

Benefits :

INDQSS