Warehouse Operations Dispatcher

Dispatcher

U.S. AutoForce, a division of U.S. Venture, Inc., brings together more than 100 years of experience as an industry leader in the distribution of tires, undercar parts, and lubricants to independent tire retailers, auto repair shops, and automotive dealerships. As the Dispatcher you will support the Dispatch Supervisor in achieving all fleet and dispatch office needs. Responsible for sure creating and managing routes, ensuring Drivers complete necessary paperwork, and promote safe driving habits. In this position you will represent U.S. AutoForce when interacting with customers and other internal teams. Hours are generally Monday-Friday 6am-2 : 30pm or until work is completed, plus rotating Saturdays. Schedules are subject to change based on business needs and may require overtime.

Job Responsibilities

Ensure drivers complete all required daily paperwork : Driver logs, pre and post-trip inspections, and fuel receipts.

Ensure drivers are completing customer returns within 3 days of creation

Assist with will-call customers

Assist with reviewing Samsara driving alerts

Track drivers on Elite and close out all routes and open orders daily

Train drivers on PIV, tablet, and safety expectations (may be involved in road tests)

Complete all routing requests before scheduled cut-off times

Backup for Dispatch Supervisor and EComm

Assign lines to be pulled by material handlers for will-call and metro routes

Answering phone calls in a professional and timely manner

Communicates effectively with call center, sales, customers, drivers and other locations

Spot check trucks for cleanliness and compliance, assist drivers when a breakdown occurs

Backup driver, order pulling, operate power equipment as needed

Promote and maintain a safe working environment for all team members

The duties listed in this job description are not exhaustive. Team members may be asked to perform other job-related tasks and follow any job-related instructions given by their supervisor, subject to reasonable accommodations

Our Benefits

Highly competitive wages starting at $23.00 / hr!

Weekly pay

Work boot reimbursement program

Healthcare benefits, available your first day on the job

401(k) with Generous Employer Contribution AND Match

Paid Vacation, Sick time and Holidays

On-the-job training and skill development

Tuition Reimbursement

Employee Discount Programs

Physical Demands and Work Environment

Physical demands : While performing the duties of this job, the employee must be qualified as to visual, auditory, physical, and mental ability to operate equipment safely with or without reasonable accommodation. The employee must frequently lift products weighing up to approximately 50 pounds, and occasionally up to 80 pounds. Occasionally exert a pushing force up to 40 pounds. Handling of commercial tires (e.g., rolling, destacking, team lifting) conduct team lifts or use mechanical equipment.

Protective equipment required : steel or composite toe boots, safety vest, safety harness, seatbelt, SRL (self-retracting lifeline). All equipment is provided by U.S. AutoForce except for steel / composite toe boots. All team members must be able to adhere with safety and manufacture guidelines for compliant use of all protective equipment.

Work environment : While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Fumes associated with tires and occasionally car parts and lubricants prevalent.

Qualifications

Must be 21 years or older (mandatory company policy)

Must possess a valid driver's license and good driving record in compliance with our driver policy

1 year of professional driving experience (cube van, box truck or semi), and satisfactory completion of company road test by qualified assessor

1 year experience in transportation industry

Knowledge of DOT regulations and legal requirements for drivers

Excellent communication, customer service, and organization skills

Ability to be trained and safely use powered industrial trucks (forklifts) and high reach lifts. Pass a forklift certification test

Ability to safely lift 50 pounds consistently and occasionally lift up to 80 pounds

Ability to exert a pushing force of up to 40 pounds - working with barrels and industrial / agricultural tires

Ability to follow instructions and safe operating procedures

Demonstrated ability to provide quality customer service

Ability to work overtime as needed

Successfully pass a pre-employment drug test (do not test for THC / marijuana)

Valid DOT Medical Card or the ability to obtain DOT Medical Card per DOT / FMCSA guidelines and requirements during the hiring process. (Please visit the DOT / FMCSA website for a complete list of requirements)