Director, Internal Communications, Global

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Internal Communications Department

The internal communications team partners with internal stakeholders to deliver critical information and manage executive and company-wide communications that align with our organizational goals. This includes organizing company-wide news, distributing high-quality content, promoting employee engagement, and working with teams across the business to enhance communication for employees.

Position Overview

This role can be based at our site in Denver, CO. in alignment with our flexible work policy (3 days in office, 2 days flexible).

Vantage is seeking a highly experienced and strategic Director of Internal Communications to lead and elevate our internal communications strategy across the organization. This role will be responsible for developing, implementing, and managing communication initiatives that align with the company's goals, enhance employee engagement, and foster a cohesive and informed workforce. The Director of Internal Communications will work closely with senior leadership, HR, and other departments to ensure clear, consistent, and compelling communication throughout the organization.

Essential Job Functions

Strategic Communication Planning:

• Develop and implement a comprehensive internal communication strategy that aligns with the company's vision, mission, and business objectives.

• Collaborate with senior leadership to craft and deliver key messages that drive employee engagement, cultural alignment, and organizational change.

Leadership Communication:

• Provide strategic communication support to the executive team, including message development, and presentation preparation.

• Ensure that leadership communications are clear, consistent, and effectively delivered across all levels of the organization.

Employee Engagement:

• Develop and implement a comprehensive communications strategy to enhance the employee experience, foster a positive company culture, and support the organization's values.

• Develop initiatives to gather employee feedback and ensure two-way communication between leadership and staff.

Content Development and Management:

• Oversee the creation and distribution of high-quality internal communications content, including newsletters, intranet updates, emails, videos, and other multimedia.

• Ensure that all internal communications are timely, relevant, and tailored to the needs of different employee groups.

Cross-Functional Collaboration:

• Collaborate with HR, Marketing, IT, and other departments to ensure alignment and integration of internal communication efforts across the organization.

• Support cross-functional teams in developing communication strategies for specific projects or initiatives.

Change Management Communication:

• Lead communication efforts related to organizational change, ensuring that employees are informed, engaged, and supported through transitions.

• Develop and implement communication plans for major company initiatives, such as mergers, acquisitions, rebranding, or restructuring.

Measurement and Reporting:

• Establish metrics to measure the effectiveness of internal communication efforts and continuously improve strategies based on feedback and data.

• Provide regular reports to senior leadership on the impact of internal communication initiatives.

Crisis Communication:

• Collaborate with the crisis management team to deliver timely, accurate communication that mitigates risk and maintains trust.

Additional Duties:

• Handle additional duties as assigned by Management.

Job Requirements

Education:

• Bachelor's degree in Communications, Public Relations, Journalism, or a related field is required. A Master's degree is preferred.

Experience:

• Minimum of 10 years of experience in internal communication, corporate communication, or a related field, with at least 5 years in a leadership role.

• Proven experience in developing and implementing successful internal communication strategies in a complex or matrixed organization.

Skills:

• Exceptional written and verbal communication skills, with the ability to craft clear, compelling messages for diverse audiences.

• Strong leadership and team management skills, with experience leading cross-functional teams.

• Proficiency in communication tools and platforms, including intranet systems, email marketing software, and Microsoft Office, with particular focus on MS PowerPoint.

• Excellent critical thinking, problem-solving, and project management abilities.

• Highly organized with a strong attention to detail.

• Ability to work effectively under pressure and manage multiple priorities.

• Collaborative and inclusive approach to leadership and communication.

• Strong business acumen and understanding of organizational dynamics.

• Travel required is expected to be up to 5% but may increase over time as the business evolves.

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Additional Details

• Salary Range: $185,000 - $200,000 Base + Bonus (this range is based on Colorado market data and may vary in other locations)

• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

#LI-AO2 #LI-HYBRID

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

We'll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon-we're excited to find the right person and will keep the role open until we do!