FCM Meetings & Events - Event Director - Philadelphia, PA

Event Director

FCM Meetings and Events was born out of the evolution of the Flight Centre Travel Group (FCTG) family of brands. As one of the world's largest travel agencies, Flight Centre's footprint spans across 95+ countries and encompasses over 30 brands of corporate and leisure services. We've been in the event game since 1986, connecting people across the globe and bringing their visions to life.

We pride ourselves in being able to offer a level of flexibility and customization that is not common amongst our competitors. Our people are out of the box thinkers and problem solvers, helping create memories that will leave a lasting impact.

Our services include : Event Management (Live, Virtual & Hybrid Events), Event Travel, Event Technology, Venue Sourcing & Strategic Meetings Management

To learn more about FCM Meetings & Events please click HERE

About The Opportunity

The Event Director is responsible for the overall execution and success of events, ensuring seamless planning, coordination, and delivery. This role involves managing event budgets, critical timelines, and logistics while leading and mentoring a support team to exceed client expectations. The position requires strong attention to detail, quality control, and adherence to processes to ensure error-free event execution. Effective communication with clients, internal teams, and stakeholders is key, alongside maintaining accurate documentation and reporting. The Lead Event Planner also contributes to business operations, ongoing training, and professional development, continuously seeking opportunities for growth and excellence in event management.

Key Responsibilities

• To be the lead planner on events, responsible for the overall execution and success.
• To effectively manage the support team on each event, delegating tasks, quality control, providing constructive feedback, and training where needed.
• To build and manage the event critical path with all key deadlines and deliverables.
• To build and manage the event budget, from creation, ongoing updates and post event reconciliation
• Motivate, mentor and lead team to executing tasks and exceeding clients expectations.
• To ensure events are keeping correct systems and processes from the outset to ensure error free event management.
• To maintain accurate files & with accuracy in all event critical documents, reporting and communications
• To oversee deliverables for all event logistics pre, onsite and post event including quality control.
• To maintain effective and customer focused communication throughout with all stakeholders.
• To respond to all client enquiries professionally and within the agreed timeframes and to ensure client satisfaction with the response.
• To communicate thoroughly internally with Account Manager and project team.
• To assist with both per event admin tasks and business related tasks to keep the business operating.
• To participate in the available training opportunities, directed by your Business Leader.
• To have competency, growth & development top of mind at all times. To take interest in individual "Brightness of Future".

Experience & Qualifications

Work Perks! - What's in it for you :

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm.

Benefits Include :

#LI-SC1#MTEV#LI-Onsite

Location - Philadelphia, PA

If this sounds like the opportunity you have been waiting for then APPLY NOW.

For this position, we anticipate offering an annual salary of $78,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our number one philosophy? Our people. Flight Centre Travel Group USA's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com

Travel Weekly Magellan Awards : Silver Winner for Accessibility and Inclusivity (2023)

GBTA WINiT : DEI Leadership Pinnacle Award (2023)

CHHR : 5-Star DE&I Employer (2023, 2024)

Seramount, FCTG Mexico : Member of the Global Inclusion Index (2023, 2024)

Newsweek : America's Greatest Workplaces for Diversity (2024)