Business Assistant

Job Description

Job Description

About Magnolia Dental Magnolia Dental is a patient-focused dental practice committed to delivering exceptional care in a welcoming and friendly environment. We pride ourselves on creating meaningful relationships with our patients and providing comprehensive dental services using the latest technologies. Join our dedicated team and play a vital role in ensuring a positive experience for every patient.

Position Overview We are seeking a personable and organized Business Assistant member to join our team at our Worthington Hills location. As the first point of contact for patients, you will be responsible for creating a warm and welcoming atmosphere while managing administrative tasks to ensure the smooth operation of our practice.

Key Responsibilities

• Greet patients warmly and check them in for appointments.
• Manage appointment scheduling, confirmations, and follow-ups to optimize the practice schedule.
• Answer phone calls, respond to inquiries, and route calls to the appropriate team members.
• Verify and update patient insurance information, ensuring accuracy for billing and claims processing.
• Collect and process patient payments, including co-pays and outstanding balances.
• Maintain accurate patient records and ensure confidentiality in compliance with HIPAA regulations.
• Coordinate with clinical staff to ensure efficient patient flow and communication.
• Address patient questions or concerns with professionalism and empathy.

Qualifications

What We Offer

Magnolia Dental is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace.