Manager, Clinical Informatics Acute

WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:

• Remote
• Travel requirements: Up to 30% travel to facilities and/or HSC (Brentwood, TN)
• The work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities.
  Works in a well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts.
  In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment.
  The noise level in the work environment is typical for an office and/or hospital environment.

Position Summary:

The Manager, Clinical Informatics leads a team that analyzes, designs, implements, and evaluates Electronic Health Record (EHR) systems that focus on point-of-care technology processes utilized by physicians, clinicians, and others at Health Support Center (HSC) supported facilities. Actively collaborates with others in ITS, Quality, Operations, and others at the HSC to assure clinical processes, workflows, and regulatory requirements are supported by the electronic solution.

Essential Functions:

• To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.
  Work closely with the Director of Clinical Informatics and peers to provide core system expertise and assistance as needed to successfully implement patient data automation and work through the system life cycle.
• Manage, lead, direct, and provide support to a team which executes the strategy and fosters proactive communication among all stakeholders in clinical technology system deployment and clinical content integration of Lifepoint standard evidence-based content into existing processes, workflow and system related libraries or dictionaries.
• Lead change management efforts around the implementation of the clinical informatics software through the development, design, and execution of change management and enhancement processes.
• Lead monitoring new system build and training to ensure adherence with enterprise-wide operational, regulatory, and clinical process guidelines.
• Define content, build, and training needs for system enhancements related to Computerized Physician Order Entry (CPOE), clinical documentation, and quality and patient safety initiatives.
• Work closely with third party vendors in accordance with organizational needs.
• Serve as subject matter expert (SME) in assigned EHR solutions.
• Serve as a liaison between facility providers and staff, ITS leadership, and HSC teams to ensure successful adoption of patient data automation processes as well as communication of requested enhancements and critical issues.
• Stay current on informatics, regulatory, and EHR trends, experiences, and approaches.
• Assure industry and evidence-based best practices will be implemented wherever possible to support the highest standard of care, meet regulatory requirements, and improve patient outcomes by working collaboratively with the Clinical Informaticist and Chief Nursing Officer.
• Create orientation programs for clinical staff related to changes in documentation systems and other clinical technology solutions.
• Provide enhancement request identification, documentation, and prioritization, as well as lead efforts to reduce variation of clinical processes throughout the enterprise.
• Engage with hospitals and provide consultative services as they prepare for implementation of clinical system related initiatives and projects to ensure the processes and system functionality are working effectively and/or to identify areas that require refinement.
• Maintain and adhere to project schedules, deadlines, and budget guidelines.
• Provide regular status reports to department leadership that includes system reviews, initiatives in-progress and future projects.
• Regular and reliable attendance.
• Perform other duties as assigned.

Additional Information:

• Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
• Access to and/or works with sensitive and/or confidential information.
• Exhibit a [comprehensive] understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures.
• Knowledge of Business Office Standards and Recommended Practices.

Supervisory Responsibilities:

• Manage the work of others, including planning, assigning, scheduling, and reviewing work, ensures quality standards.
• Responsible for hiring, terminating, training, and developing, reviewing performance, and administering corrective action for staff.
• Develop personal and employee goals and priorities in collaboration with the Director of Clinical Informatics and employees and assign tasks and projects to staff.

Knowledge, Skills & Abilities:

The requirements listed below are representative of the knowledge, skills and/or abilities required.

• Education: Bachelor's degree in nursing or relevant experience required.
• Experience: Minimum 5 years' clinical or healthcare IT experience. Minimum 1 year managing complex IT projects.
• Licenses: Active Registered Nurse (RN) license preferred.

Skills and Abilities:

Mathematical Skills

• Business Mathematical Skills -- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.

Computer Skills

• Moderate Computers Skills -- Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives.

Communication

• Moderate Communication -- Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management.

Decision Making

• Department Specific Impact -- Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department.

Nature of Problems

• Varied Business Problems -- Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedents, and practices.

Independent Judgement

• Functional Independent Judgement -- Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others.

Planning/Organization

• Moderate -- Handle multiple tasks simultaneously with moderate complexity.

PHYSICAL AND MENTAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities.
  While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:

• The work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities.
  Works in a well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts.
  In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment.
  The noise level in the work environment is typical for an office and/or hospital environment.
  Moderate overnight travel (up to 30%) by land and/or air