V105- Virtual Legal Office Support Associate

Legal Office Support Associate

Join Job Duck as a Legal Office Support Associate and become an integral part of a dynamic legal team dedicated to delivering exceptional client service. In this role, you will manage critical administrative processes that keep cases organized and ensure smooth operations. From scheduling welcome calls to tracking payments and maintaining compliance, your work will directly impact client satisfaction and team efficiency. This position is ideal for someone detail-oriented, proactive, and highly organized, who thrives in a fast-paced environment and enjoys supporting legal professionals behind the scenes.

Salary Range : $1,150 USD to $1,220 USD.

Responsibilities include, but are not limited to :

• Monitor and manage the admin inbox daily, ensuring compliance with disclaimers
• Assist legal team with communication to opposing counsel and agencies
• Run weekly payment audits and send overdue reminders
• Process and record initial and recurring payments accurately
• Follow up with clients for missing documents, signatures, or payments
• Draft, send, and upload client letters and agency submissions
• Conduct weekly audits for missing documents and payment records
• Maintain an organized calendar of calls, deadlines, and payment dates
• Schedule welcome calls within 48 hours of client onboarding
• Track and upload signed engagement agreements into Clio
• Keep Clio database updated and organized across all active cases

Requirements :

Location : Remote (California, US)

Work Schedule : Monday to Friday from 9 : 00 am to 5 : 30 pm Time Zone : Pacific Standard Time (PST) Software / Tools : Clio (Legal Practice Management) Practice Area : Legal Services

Required Skills :

Minimum 1 year of experience in administrative support

Excellent organizational and time-management skills

Strong attention to detail and accuracy

Ability to manage multiple priorities and deadlines

Professional written and verbal communication skills

Tech-savvy with proficiency in CRM and legal software

Problem-solving mindset and proactive approach

Ability to work independently and as part of a team

Confidentiality and discretion in handling sensitive information

Work Shift : 8 : 30 AM - 5 : 30 PM [PST][PDT] (United States of America)

Languages : English, Spanish

Ready to dive in? Apply now and make sure to follow all the instructions!