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Business Development Representative
Business Development RepresentativeAppfire Technologies, LLC. • Washington, DC, US
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Business Development Representative

Business Development Representative

Appfire Technologies, LLC. • Washington, DC, US
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  • [job_card.full_time]
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Business Development Representative

At Appfire, we believe that great work happens when people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit all. That's why at Appfire, you choose.

Choose to work where you thrive : Whether from home, in one of our offices, or while exploring the world, you decide where you're most productive. From hardware and software to access to two decades of collective wisdom on working effectively in a remote-first company, we've got you covered.

Choose to balance your life without compromise : Plan your workday around your needs and what matters most to you. Enjoy flexible time off without the hassle of complicated approvals. From day one, we trust you to deliver quality work without sacrificing your personal life, hobbies, loved ones, and well-being.

Choose to grow on your terms : Take charge of your professional growth with access to online learning platforms, facilitated training, leadership programs, and internal hackathons. Collaborate with a global team to gain fresh perspectives. When you're ready for a new challenge, our internal mobility program is here to support your journey.

No one knows you better than you do. So join us and customize your experience. Choose how you want to work. Choose Appfire.

About The Role

As a Business Development Representative at Appfire, you'll be the first point of contact for potential customers exploring our solutions across the Appfire portfolio. You'll play a critical role in driving pipeline growth by qualifying inbound leads from Marketing and the Atlassian Marketplace, ensuring every inquiry receives a timely, thoughtful response. Your ability to understand customer needs and connect them with the right next stepwhether that's a Solution Advisor, Account Executive, Customer Success Manager, or trusted Appfire Partner, helps create a seamless and positive buying experience.

Your everyday tasks will include :

  • Respond promptly and professionally to inbound leads from marketing campaigns, the Atlassian Marketplace, and other channels within defined SLAs.
  • Qualify and triage opportunities based on product interest, company fit, and buying intent.
  • Schedule discovery calls or meetings for Solution Advisors and ensure smooth, well-documented handoffs.
  • Maintain accurate and up-to-date lead and opportunity information in Salesforce.
  • Partner with marketing to share insights on lead quality, campaign performance, and common prospect themes.
  • Consistently meet or exceed targets for lead response time, qualification rate, and opportunity creation.

Skills and experience you'll need to succeed :

  • 12 years of experience in a sales, customer success, or other customer-facing role preferred.
  • Strong communication and active listening skills, with the ability to build rapport quickly.
  • Highly organized and detail-oriented, with strong follow-up and task management habits.
  • Experience with Salesforce or similar CRM systems preferred.
  • Curiosity about SaaS sales, business development, and the Atlassian ecosystem is a plus.
  • Beyond the resume skills that match our culture and this role :

  • You are dedicated to elevating client and co-worker experiences, knowing that exceptional work centers on serving others.
  • You adapt swiftly to new business demands, understanding that change fuels collective and individual growth.
  • You excel in communication, effectively connecting in remote / hybrid environments using tools like Slack, Zoom, and G Suite and through occasional in-person events.
  • You have exceptional coaching, mentoring, and people development skills.
  • We offer : Financial benefits

  • Every Appfire employee is eligible for company equity.
  • 401(k) Matching Component.
  • Skills development benefits

  • Access to the Appfire University learning platform a hub of knowledge, interactive resources, and engaging instructor-led courses designed to fuel your learning journey with unparalleled depth and accessibility.
  • PTO, health & well-being

  • 10 paid holidays + Flexible PTO no set number of days that you must take in a year.
  • 100% company-paid health insurance.
  • 50 / 50 split dental and vision insurance.
  • Volunteering

  • 24 hours of paid time off to participate in Appfire Town, Appfire's Corporate Social Responsibility (CSR) Program.
  • Other

  • Flexible Spending Accounts.
  • Mobile phone and Internet stipend.
  • Disclaimer : The responsibilities outlined in this job posting are intended to provide a general overview of the role. Additional duties may be assigned as needed to meet the needs of the business.

    About Appfire

    A people-first approach to business

    Since its inception, Appfire has been a remote-first company. With 850+ employees (who we call fireflies) across 28 countries, we foster an environment where everyone is respected. We invest in team members by ensuring they grow professionally and personally.

    Making an impact

    At Appfire, corporate social responsibility is driven by team members, family, friends, customers, and partners through Appfire Town. This program brings people together to generate a strong social impact in our local and global communities.

    In 2015, Appfire joined the Pledge 1% network of organizations committed to philanthropy. Appfire has since grown our Pledge 1% program to include all four pledge types product, profit, equity, and employee time. We were among the first to do this, and we're proud that Pledge 1% is part of our evolution.

    Our business

    Appfire mission to equip and connect every team so they can plan and deliver their best work. We are committed to building a durable, multi-generational business, and to evolving, innovating, and scaling in a way that ensures stability and opportunity for years to come.

    What's our secret sauce?

  • We follow teams. We do our research and build software that solves real-life collaboration challenges while being easy to implement and a joy to use. We're proud to support over 20,000 customers and growing, including 55% of the Fortune 500. From the entertainment delivered by Netflix to the devices crafted by Samsung, and Dell Technologies and the financial transactions handled by Visa, Edward Jones, and US Bank, Appfire's technology is indispensable. Our products also play a pivotal role in streamlining operations and fostering innovation at companies like Tesla and significant institutions such as NASA, Boeing, and many more.
  • We enhance. Our software is designed to give developers, knowledge workers, and teams the ability to extend and get greater value from the platforms they've invested in and enjoy. So far, our solutions extend and enhance the capabilities offered by Atlassian, Microsoft, monday.com, and Salesforce.
  • We build bridges and invest in our partners. Appfire's success is underscored by its channel program as its primary path to market. Today, Appfire has a dedicated Channel team supporting 800+ channel partners.
  • We make security and privacy a priority, but we also keep it simple for our customers. We've achieved International Organization for Standardization (ISO) 27001 and ISO 27017 and System and Organization Controls (SOC) SOC 2, Type I and SOC 2, Type II certifications. Our award-winning Appfire Trust Center, offers our customers, partners, and prospects the latest security, privacy, and compliance information, including pre-completed questionnaires (CAIQ, SIG, and VSA) with an accelerated NDA process and just one EULA to cover it all.
  • Market recognition

    Appfire has been consistently recognized for company growth, culture, corporate social responsibility, and product excellence and has been included among the Deloitte Technology Fast 500, Inc. Best Workplaces, BuiltIn Best Places to Work, and Inc. 5000. Learn more about our accomplishments, which would not be possible without our team members, partners, and customers.

    Equal Employer Opportunity (EEO)

    Appfire is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age

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