Lead IT Manufacturing Operations Analyst

Job Title : Lead Analyst, IT Manufacturing Operations

Location : Memphis, TN (3 Days Hybrid)

Duration : Direct Hire

Position Summary

The Lead Analyst, IT Manufacturing Operations serves as a strategic and technical leader within the Manufacturing IT / OT domain. This role partners closely with Engineering, Manufacturing, Finance, and Supply Chain teams to design and deliver integrated technology solutions that enhance operational efficiency and digital connectivity across manufacturing systems.

As a recognized Subject Matter Expert (SME) , the Lead Analyst provides deep domain expertise and thought leadership—driving innovation, aligning digital manufacturing initiatives with business objectives, and ensuring solutions are scalable, secure, and aligned with enterprise architecture.

Reporting directly to the Senior Director, IT Applications , this role oversees the full lifecycle of manufacturing technology solutions—from concept and architecture through implementation, adoption, and continuous improvement.

Key Responsibilities

• Partner with business leaders to drive continuous improvement through system standardization, enhancements, and configuration changes.
• Analyze current business and manufacturing system architectures and contribute to Industry 4.0 transformation initiatives across PLC, SCADA, MES, and ERP layers.
• Collaborate on complex manufacturing and business processes to integrate new technologies with existing systems, ensuring strategic alignment across IT and operations.
• Lead root cause analyses of system issues and oversee the resolution of application exceptions.
• Develop and maintain comprehensive documentation, including requirements, specifications, test plans, and training materials.
• Design and execute test plans; perform unit testing and coordinate end-user validation.
• Serve as a key liaison between development teams and business stakeholders to ensure clear communication and alignment.
• Develop and manage system conversion, implementation, and reporting plans.
• Oversee application development and support activities, including progress tracking, milestone communication, issue escalation, and preventive / corrective action planning.
• Provide project management leadership for IT initiatives related to manufacturing systems.
• Foster collaboration and maintain open communication with users across all levels of the organization.

Note : The responsibilities listed are representative of the role’s key duties and may evolve based on business needs.

Education & Experience

Core Competencies

Work Environment & Physical Demands