The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Parts Specialist • Store 00434 College Station TX
Deliver parts and/or products to O'Reilly stores and DC in a safe and efficient manner.Bilingual candidates encouraged to apply.Drive company vehicle to deliver parts and products to stores and/or ...[internal_linking.show_more]
Frito-Lay is seeking Material Handlers to help prepare delicious snacks for distribution across the country.Full-time, part-time and seasonal positions are available covering 24/7 shifts whether yo...[internal_linking.show_more]
The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner.This position will also collect money on C...[internal_linking.show_more]
Go just about anywhere and you will find Pepsi products.As a Pepsi Stocker, you can take pride in knowing that you helped get Pepsi products to every corner of the world! Not to mention, you will e...[internal_linking.show_more]
College Station - 1320 Pavilion Avenue, College Station, Texas, 77845 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic expe...[internal_linking.show_more]
Are you looking for a company that values your skills, fosters your growth, and allows you to pursue your passion? Footlocker is the company to consider! As a part-time or full-time Stock Associate...[internal_linking.show_more]
Atrium is partnering with a long-time client to staff their customer service team due to growth and positive changes in the organization.This is a great opportunity for a recent college grad lookin...[internal_linking.show_more]
Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar dealer for Southeast Texas.Start your career...[internal_linking.show_more]
Inventory Specialist Company Overview B.Auto Parts, a premier Texas, Louisiana and Mississippi auto recycler, provides a wide range of used automotive commodities to the value conscious public.Our ...[internal_linking.show_more]
England is Now Hiring Experienced Regional CDL-A Drivers!.Drivers Average $73,000 Annually* - Full Benefits Package.Valid CDL-A and 3+ months of current experience required.Home time: 2-3 weeks out...[internal_linking.show_more]
Be the backbone of our operation.As a Material Handler, you'll ensure products and materials move efficiently through our warehouse—keeping everything organized, accessible, and on track for delive...[internal_linking.show_more]
Lonestar Truck Group And TAG Truck Centers.The Lonestar Truck Group and TAG Truck Centers have built an excellent reputation within the heavy truck industry.Much of the success can be attributed to...[internal_linking.show_more]
EspriGas brings a modern approach to the $130 billion gas industry by utilizing a network business model to deliver products nationwide.We leverage our unique service and technological capabilities...[internal_linking.show_more]
On-Demand Systems (ODS) is a small business manufacturer created in 2019 and located in College Station TX.ODS (linkedin/company/on-demandusa) was specifically created to target low volume manufact...[internal_linking.show_more]
The salary range for this role is $13.Delivery Drivers Keep Aaron’s Moving.This isn’t some tedious desk job.On our team, you’ll be inside, outside, driving, installing, showing customers how to use...[internal_linking.show_more]
Part-time evening work close to home.Service one or more nearby apartment communities with no long-distance driving or off-site dumping.We're hiring part-time Doorstep Trash Collection Specialists ...[internal_linking.show_more]
Open Enrollment Specialist You'll work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services.S...[internal_linking.show_more]
Do you enjoy helping customers figure out and find what they need? From every day needs to special occasions, customers need you to take them to that special product.As a sales associate in Apparel...[internal_linking.show_more]
