Client Relationship Consultant 3 (Banker) Tualatin, ORCategoryBranch BankingJob Id2025-0028326LocationTualatin, OR, United StatesPosting Start Date11 / 24 / 2025Anticipated Posting End Date12 / 13 / 2025Job TypeFull time

Client Relationship Consultant

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One.

Location :

7755 SW Nyberg Rd. Tualatin, Oregon 97062

Job Description

Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers' banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer's unique goals and needs.

Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.

Basic Qualifications

High school diploma or equivalent

Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training

Preferred Skills / Experience

Proven ability to build and foster relationships with clients through proactive outreach and follow up

Ability to effectively engage and communicate with clients

Thorough knowledge of applicable bank and branch policies, procedures and support systems

Thorough knowledge of all retail products and services

Proven customer service and interpersonal skills

Experience in participating in sales campaigns / promotions

Experience with using and demonstrating digital products and self-service technologies

Ability to explore and identify a customer's true needs while leveraging a digital first mindset

Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively

Experience in the financial services industry preferred

Bilingual English and Spanish encouraged to apply

Location Expectations

This role requires working from a U.S. Bank location five (5) days per week

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range : $21.25 - $28.32