Quality Assurance SpecialistMood • Charlotte, North Carolina, United States
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Quality Assurance Specialist
Mood • Charlotte, North Carolina, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Partner with Operations, R&D, and Supply Chain to identify and close gaps in quality processes and documentation flow. Support quality checks on incoming raw materials, packaging, and finished goods, ensuring all materials meet internal and regulatory specifications. Enforce compliance of labeling, batch ID traceability, and packaging accuracy at both internal and vendor facilities. Support root-cause investigations and corrective / preventive action (CAPA) processes for deviations, complaints, or audit findings. Coordinate and execute product release checks to ensure all finished goods meet required standards before distribution. Manage and maintain all product Certificates of Analysis (COAs), ensuring each is reviewed, verified, and stored. Collaborate with vendors and co-manufacturers to ensure proper documentation (COAs, spec sheets, ingredient disclosures, etc.) is received and verified prior to production or shipment. Conduct periodic vendor quality reviews to ensure compliance with company QA expectations. Participate in quality audits and assist with follow-up corrective actions. Identify process inefficiencies and propose data-driven improvements. Contribute to the design and execution of internal training and onboarding related to quality procedures. 5+ years of experience in quality assurance, quality control, or compliance enforcement — preferably in manufacturing, food, beverage, or regulated consumer products (cannabis / hemp experience a plus). Excellent organizational skills with high attention to detail and documentation accuracy. Strong communication and collaboration skills; comfortable working cross-departmentally. Proficiency in Google Sheets and document management systems. Strong understanding of COA review, labeling verification, and basic laboratory or analytical testing concepts. Experience implementing or supporting QA systems in a startup or scaling environment. Familiarity with FDA / USDA labeling requirements or cGMP principles. Experience working with vendors and contract manufacturers.
ROLE SUMMARY
The QA / QC Specialist will support the development and enforcement of company-wide quality systems to ensure compliance, consistency, and product integrity across all manufacturing, production, and supply chain operations. This role will partner closely with Operations, R&D, and external vendors to implement and uphold QA / QC protocols, manage Certificates of Analysis (COAs), and verify that all internal and external manufacturing partners meet company quality standards.
This is a hands-on, detail-oriented position responsible for executing day-to-day quality functions and supporting the implementation of new QA / QC processes as the company scales. The QA / QC Specialist will serve as the key point of contact for vendor quality documentation, product verification, and ongoing quality assurance initiatives.
KEY RESPONSIBILITIES
Quality Systems & Documentation
- Support the development and implementation of new QA / QC initiatives and quality metrics.
- Support development and rollout of standard operating procedures (SOPs), QC checklists, and QA forms.
- Assist in the implementation of a document control system for QA / QC processes.
Process & Compliance Oversight
Vendor & Cross-Functional Collaboration
Continuous Improvement
QUALIFICATIONS
Required :
Preferred :
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Quality Assurance Specialist • Charlotte, North Carolina, United States
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