Franchise Business Coach

Job Description

Job Description

Description :

Franchise Business Coach & Vendor Management Specialist

Company Overview

Based in Denver, CO, Gotcha Covered is a leading provider of custom window treatments across the U.S. and Canada, offering a full range of solutions for residential and commercial spaces. Our franchise model combines a low-overhead, high-margin business with lifestyle flexibility, creating an attractive opportunity for entrepreneurial professionals. With a 4.9-star reputation across our system, we pride ourselves on providing exceptional customer experiences, innovative products, and strong franchisee support.

Position Summary

The Franchise Business Coach & Vendor Management Specialist provides proactive, franchisee-centered

guidance to help an increasingly diverse community of franchise owners grow strategically, profitably,

and sustainably. This role focuses on helping franchisees establish a strong foundation across all key

areas of the business model—including operations, sales, marketing, customer service, and CRM

utilization.

In addition, this position supports vendor program management by helping franchisees understand,

adopt, and optimize approved vendor programs and preferred supplier relationships. The goal is to ensure

vendor programs are used effectively to enhance profitability, operational consistency, and adherence to

brand standards.

Essential Functions

Franchise Coaching & Business Support

• ? Work as a team facilitating training and onboarding programs promoting successful franchise

launches.

targets.

identify growth opportunities.

performance improvement.

action plans aligned with the franchise model.

Vendor Program Management

understand requirements, pricing, and benefits.

changes.

product offerings, and technology tools.

utilization.

service issues; Collaborate to find resolutions when necessary.

incorporate insights into coaching discussions.

consistency, and customer experience across the franchise network.

Additional responsibilities as assigned.

Position Qualifications

preferred.

franchisees, team members, and vendors.

Physical Requirements

While performing the duties of this role, the employee must be able to communicate effectively and

efficiently, both in person and virtually. The position requires frequent standing, walking, and use of hands

to handle materials or operate office equipment. Occasional lifting of samples, office products, or

supplies up to 20 pounds may be required.

Why Join Us?

We offer a flexible, supportive work environment where you can make a meaningful impact on franchisees' success. Our benefits include :

Equal Opportunity Employer

Five Star Franchising is an equal opportunity employer. Hiring decisions are made without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.

Reasonable Accommodations

Qualified individuals with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and applicable state or local laws.

Requirements :